Product Manager - Lending Transformation (FTC) Remote/Hybrid

Recognise Bank; Milton Keynes; Hybrid; GBP 80,000 - 95,000; Full time

Benefits offered by this job

Time off

Remote work

Hybrid work

Private medical

Pension

Parental leave pay

Discretionary bonus

Learning & Development

Job summary

Recognise Bank in Milton Keynes is seeking a Product Manager (FTC - Parental Leave Cover) to lead a cross-functional squad to discover, design and deliver initiatives to improve customer and broker experiences, increase operational efficiency and deliver faster, better and more transparent lending decisions.

Working across Operations, Credit, Commercial, Technology, Risk and Compliance, you will own a portfolio of transformation initiatives that remove friction, automate manual processes and

Qualifications

• Demonstrable experience delivering product, process or transformation initiatives within a banking, lending or fintech environment.
• Experience leading cross-functional teams to deliver measurable customer and business outcomes.
• Experience working with operational, commercial, credit and technology stakeholders to deliver change.
• Experience operating within a regulated financial services environment.
• Strong understanding of product management, customer journey mapping, prioritisation and delivery practices.
• Ability to analyse customer, operational and performance data to identify improvement opportunities.
• Knowledge of agile delivery frameworks and associated tooling, ideally Jira and Confluence.
• Knowledge of regulatory requirements affecting lending products and customer outcomes.

Responsibilities

• Own the lending transformation delivery roadmap, ensuring prioritisation aligns with customer outcomes, regulatory requirements and business objectives.
• Own the product backlog and prioritisation framework for lending journeys and capabilities.
• Define product requirements and acceptance criteria in partnership with business and technology stakeholders.
• Act as a product owner for assigned initiatives through delivery and adoption.
• Lead the end-to-end discovery, design and delivery of improvements across lending journeys, operational processes and technology platforms.
• Identify and develop opportunities to improve customer, broker and colleague experiences through research and data-driven insights.
• Drive process simplification, automation and operational efficiency initiatives that support scalable growth.
• Facilitate cross-functional collaboration to deliver agreed outcomes across multiple teams.
• Prioritise initiatives based on customer value, business impact, risk and feasibility, balancing short-term and long-term goals.
• Monitor and optimise performance of products and change initiatives through KPIs and MI.
• Ensure solutions deliver good customer outcomes and comply with regulatory requirements.

Skills

Product management

Cross-functional teamwork

Agile delivery

Data analysis

Regulatory understanding

Customer journey mapping

Prioritisation

Tools

Jira

Confluence

Job description

Recognise Bank in Milton Keynes is seeking a Product Manager (FTC - Parental Leave Cover) to lead a cross-functional squad to discover, design and deliver initiatives to improve customer and broker experiences, increase operational efficiency and deliver faster, better and more transparent lending decisions.

Working across Operations, Credit, Commercial, Technology, Risk and Compliance, you will own a portfolio of transformation initiatives that remove friction, automate manual processes and