Product manager in public services

Methods; Greater London; Hybrid; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Flexible Working

Home Working

Private Medical Insurance

Life Assurance 4x salary

Worldwide Travel Insurance

Volunteer days

Bonus potential

Job summary

Methods ищет опытного менеджера продукта в Великобритании, Лондон, для разработки и реализации стратегии нескольких продуктов в государственном секторе. Вы будете вести коммуникации с широким кругом стейкхолдеров, формировать видение продукта и дорожную карту, обеспечивая соответствие GOV.UK Service Manual.

Ваша роль потребует анализа данных, фокус на пользу пользователей и развитие команды. Предусмотрены гибкий график, возможность удаленной и гибридной работы, премии по результатам и социальные

Qualifications

• Страсть к управлению продуктами и стремление deliver high-quality work.
• Умение общаться с широкой аудиторией пользователей и заинтересованных лиц.
• Ориентация на результат и ценность для пользователей.
• Опыт применения методологий управления продуктами в государственном секторе.

Responsibilities

• Задать видение и стратегию для нескольких продуктов или сложного продукта.
• Развивать стратегию продукта и артефакты для коммуникации планов.
• Создавать цифровые сервисы, ориентированные на пользователя, перевести бизнес-потребности в стратегию.
• Собирать и анализировать данные для информирования решений.
• Вести жизненный цикл сервисов по GOV.UK Service Manual и оценкам сервиса.
• Наставлять продукт-менеджеров и поддерживать развитие команды.

Skills

Product leadership

Stakeholder engagement

User-centered design

Data-driven decisions

Accessibility advocacy

Public sector experience

Tools

GOV.UK Service Manual

Job description

Описание

Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation.

Задачи

• Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive.
• This may include working across programmes or portfolios
• Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in
• Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy
• Gathering and analysing data to inform decisions
• Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams
• Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments
• Actively participating in the Product Community of Practice
• People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive
• Coaching product managers within the community to support their personal development and growth
• Supporting the recruitment of Product Managers
• Keeping abreast of changes and trends in the product management sector
• Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients
• In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required.

Требования

• Have a passion for product management and a commitment to delivering high-quality work
• Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product.
• Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value
• Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes
• Use data to drive continuous improvement and ensure they are delivering value
• Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government
• Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards
• Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders
• Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture
• Are experienced in coaching others to develop a successful product culture and mindset

Условия

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment
• A management development programme, and training 24/7 confidential employee assistance programme
• Flexible Working - including home working and part time
• Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
• 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
• 2 paid days per year to volunteer in our local communities or within a charity organisation
• Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Discretionary Company Bonus - based on company and individual performance
• Life Assurance - of 4 times base salary
• Private Medical Insurance - which is non-contributory (spouse and dependants included)
• Worldwide Travel Insurance - which is non-contributory (spouse and dependants included)
• Enhanced Maternity and Paternity Pay
• Travel - season ticket loan, cycle to work scheme