Product Manager - Digital Workplace

MAG (Airports Group); Manchester; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

10% pension contribution

Free onsite parking

Subsidised public transport

Discounts on brands

2 volunteering days per year

24/7 Virtual GP service

Care Concierge service

Job summary

MAG (Airports Group) is seeking a Digital Workplace Product Manager to own the portfolio of tools that shape how colleagues work, collaborate and communicate across MAG. You will drive Microsoft 365, collaboration platforms and employee experience tools to create a modern, efficient digital workplace across our airports and central teams.

You will lead the delivery of enhancements, manage stakeholder expectations, monitor adoption and success metrics, and partner with IT and business teams to

Qualifications

• Experience managing digital workplace or end-user technology products.
• Strong understanding of collaboration tools (e.g. Microsoft 365, Teams, CoPilot PowerApps, SharePoint).
• Experience delivering user-focused technology solutions.
• Ability to balance technical capability with user experience design.
• Strong stakeholder management and influencing skills.
• Experience working in agile delivery environments.

Responsibilities

• Owning the Digital Workplace product portfolio and roadmap.
• Enhancing collaboration, communication and productivity tools (e.g. M365 suite, PowerApps etc).
• Identifying opportunities to improve colleague experience through technology.
• Driving adoption and change across digital workplace tools.
• Partnering with IT, Communications and business teams to define requirements.
• Leading agile delivery of enhancements and new capabilities.
• Monitoring performance, usage and user satisfaction metrics.
• Managing vendor relationships and product budgets.

Skills

Digital workplace

Agile delivery

Stakeholder mgmt

User-centric design

Change management

End-user technology

Tools

Microsoft 365

PowerApps

SharePoint

Teams

CoPilot

Job description

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Hybrid working – 3 days on site at Manchester Airport
Permanent

We are proud to be a diverse employer and welcome candidates from all backgrounds.

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports.

Sustainability sits at the heart of our strategy, alongside a commitment to creating inclusive environments where our colleagues can thrive.

You’ll also have access to a great range of benefits including:

• 10% company pension contribution
• Free onsite parking
• Subsidised public transport
• Discounts on a wide range of brands
• 2 volunteering days per year
• 24/7 Virtual GP service
• Care Concierge service

The role

The Role

As a Digital Workplace Product Manager, you will own the products and tools that shape how colleagues work, collaborate and communicate across MAG.

From Microsoft 365 and collaboration platforms to employee experience tools, you will drive a modern, intuitive and efficient digital workplace that enables productivity and engagement across our airports and central teams.

Your Responsibilities Will Include:

• Owning the Digital Workplace product portfolio and roadmap
• Enhancing collaboration, communication and productivity tools (e.g. M365 suite, PowerApps etc)
• Identifying opportunities to improve colleague experience through technology
• Driving adoption and change across digital workplace tools
• Partnering with IT, Communications and business teams to define requirements
• Leading agile delivery of enhancements and new capabilities
• Monitoring performance, usage and user satisfaction metrics
• Managing vendor relationships and product budgets

What will make you successful in the role?

• Experience managing digital workplace or end-user technology products
• Strong understanding of collaboration tools (e.g. Microsoft 365, Teams, CoPilot PowerApps, SharePoint)
• Experience delivering user-focused technology solutions
• Ability to balance technical capability with user experience design
• Strong stakeholder management and influencing skills
• Experience working in agile delivery environments

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.