Digital Workplace Product Manager

MAG (Airports Group); Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

10% company pension contribution

Free onsite parking

Subsidised public transport

Discounts on brands

2 volunteering days per year

24/7 Virtual GP service

Care Concierge service

Job summary

MAG (Airports Group) is seeking a Digital Workplace Product Manager to own the products and tools that shape how colleagues work, collaborate and communicate across MAG. You will drive a modern, intuitive digital workplace that enables productivity and engagement across our airports and central teams.

You will manage the portfolio including Microsoft 365, collaboration platforms and employee experience tools, driving adoption and delivering value through technology-enabled solutions.

Qualifications

• Experience managing digital workplace or end-user technology products.
• Strong understanding of collaboration tools (e.g. Microsoft 365, Teams, CoPilot PowerApps, SharePoint).
• Experience delivering user-focused technology solutions.
• Ability to balance technical capability with user experience design.
• Strong stakeholder management and influencing skills.
• Experience working in agile delivery environments.

Responsibilities

• Owning the Digital Workplace product portfolio and roadmap.
• Enhancing collaboration, communication and productivity tools (e.g. M365 suite, PowerApps etc).
• Identifying opportunities to improve colleague experience through technology.
• Driving adoption and change across digital workplace tools.
• Partnering with IT, Communications and business teams to define requirements.
• Leading agile delivery of enhancements and new capabilities.
• Monitoring performance, usage and user satisfaction metrics.
• Managing vendor relationships and product budgets.

Skills

Stakeholder management

Agile delivery

User-focused design

End-user product management

Digital workplace experience

Tools

Microsoft 365

Teams

PowerApps

SharePoint

CoPilot

Job description

Hybrid working – 3 days on site at Manchester Airport

Permanent

We are proud to be a diverse employer and welcome candidates from all backgrounds.

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports.

Sustainability sits at the heart of our strategy, alongside a commitment to creating inclusive environments where our colleagues can thrive.

You’ll also have access to a great range of benefits including:

• 10% company pension contribution
• Free onsite parking
• Subsidised public transport
• Discounts on a wide range of brands
• 2 volunteering days per year
• 24/7 Virtual GP service
• Care Concierge service

The Role

As a Digital Workplace Product Manager, you will own the products and tools that shape how colleagues work, collaborate and communicate across MAG.

From Microsoft 365 and collaboration platforms to employee experience tools, you will drive a modern, intuitive and efficient digital workplace that enables productivity and engagement across our airports and central teams.

Your Responsibilities Will Include:

• Owning the Digital Workplace product portfolio and roadmap
• Enhancing collaboration, communication and productivity tools (e.g. M365 suite, PowerApps etc)
• Identifying opportunities to improve colleague experience through technology
• Driving adoption and change across digital workplace tools
• Partnering with IT, Communications and business teams to define requirements
• Leading agile delivery of enhancements and new capabilities
• Monitoring performance, usage and user satisfaction metrics
• Managing vendor relationships and product budgets

We’re looking for someone with:

• Experience managing digital workplace or end-user technology products
• Strong understanding of collaboration tools (e.g. Microsoft 365, Teams, CoPilot PowerApps, SharePoint)
• Experience delivering user-focused technology solutions
• Ability to balance technical capability with user experience design
• Strong stakeholder management and influencing skills
• Experience working in agile delivery environments

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms.

With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine. Whether this is your next step or a new direction, we want to hear from you — even if you don’t meet every requirement.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know.

At MAG, every journey matters. Our Colleague Communities play a big part in that, including Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.