Product Manager — AI‑Powered B2B SaaS for Vet Tech

Lupa Pets; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Lupa is building an AI-native operating system for veterinary practices and pet parents, offering a single platform for scheduling, clinical documentation and care guidance.

As a Product Manager you will own end-to-end product areas, define roadmaps, and ship AI-powered features in health-tech SaaS, collaborating with Engineering and Design.

This role is based in Paddington, London HQ and requires a hands-on, outcomes‑driven mindset to shape AI-native product development.

Qualifications

• Solid background as a PM at a SaaS company.
• Experience shipping AI-powered features.
• Own a roadmap and make trade-offs under constraints.
• Strong technical fluency for architectural discussions.
• Experience in health-tech or regulated industries.
• Background at FAANG or high-growth startup (nice to have).

Responsibilities

• Own product areas end-to-end from zero-to-one discovery through to shipping, measuring, and iterating in production.
• Define and drive the roadmap for your domain, balancing customer pain, AI capability, and commercial impact.
• Work at the intersection of AI and B2B SaaS, embedding LLM-powered features into clinical and operational workflows used by vets.
• Run discovery loops with customers, observe practices, and translate real-world problems into product decisions.
• Collaborate daily with Engineering and Design to ship fast while maintaining quality and coherence.
• Align with Sales, Marketing, and Customer Success to ensure measured outcomes.
• Define success metrics for initiatives and hold yourself accountable to them.
• Contribute to how the product team operates and shape processes.

Skills

Product management

SaaS

AI

Roadmap

Technical fluency

Health-tech

Job description

Lupa is building an AI-native operating system for veterinary practices and pet parents, offering a single platform for scheduling, clinical documentation and care guidance.

As a Product Manager you will own end-to-end product areas, define roadmaps, and ship AI-powered features in health-tech SaaS, collaborating with Engineering and Design.

This role is based in Paddington, London HQ and requires a hands-on, outcomes‑driven mindset to shape AI-native product development.