Product Manager

People's Partnership; Crawley; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Generous pension contributions up to

Real living wage

Income protection

Employee healthcare

Parental and adoption leave

Learning & development opportunities

Travel season ticket loans

Volunteering days and charity payroll

Onsite gym

Social clubs and events

Job summary

People's Partnership in Crawley seeks a Product Manager to shape and deliver customer-centric enhancements to The People’s Pension, translating business objectives into prioritized product opportunities and aligning stakeholders across the organisation.

You will own opportunities from concept to delivery, collaborating with Digital, Technology, Marketing and Customer Experience teams to measure outcomes and ensure solutions are compliant, sustainable and aligned with our values.

Qualifications

• Proven experience in Product Management.
• Ability to gather and assess stakeholder requirements.
• Strong data analysis to identify opportunities.
• Proven ability to articulate propositions clearly.

Responsibilities

• Drive product opportunities from concept to delivery.
• Prioritise work using data, insights and market research.
• Collaborate with Digital, Technology and Marketing teams.
• Define and communicate product vision, strategy and roadmap.
• Ensure products remain compliant and aligned with values.

Skills

Product Management

Stakeholder Management

Data Analysis

Presentation Skills

Independent Working

Job description

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What You'll Be Doing

The Product Manager in the Commercial Proposition Team is responsible for shaping and delivering customer-centric enhancements to The People’s Pension, translating business objectives into prioritised product opportunities, aligning stakeholders, and working across teams to ensure strategic, commercially viable, compliant, and value-driven outcomes for members, employers, and intermediaries.

• Drive product innovation by identifying, evaluating and prioritising opportunities through data analysis, customer insights, market research and horizon scanning.
• Champion and communicate the Product Vision, Strategy and Roadmap, providing clear direction and context to stakeholders across the business.
• Collaborate with Digital, Technology, Customer Experience, Marketing and Business Development teams to deliver customer-focused solutions and enhance end-to-end journeys.
• Own and oversee product opportunities from concept to delivery, managing risks, measuring outcomes, reporting value and ensuring business objectives are achieved.Ensure all products and enhancements remain customer-centric, compliant, operationally sustainable and aligned with company policies, regulatory
• Ensure all products and enhancements remain customer-centric, compliant, operationally sustainable and aligned with company policies, regulatory requirements and organisational values.

What We’re Looking For

• Pro-active, ‘can-do’ behaviour and attitude.
• Strong interpersonal communication, analysis and presentation skills.
• Influencing without authority.
• Proven experience of working in a Product Management role.
• Comfortable working independently.
• Evidence of working with senior business stakeholders and sponsors to gather and assess their requirements.
• Ability to articulate proposition business requirements in a logical, unambiguous way.
• Proven experience of leading on proposition or product development, acting as the business owner in the all aspects of the life-cycle.

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Volunteering days and charity payroll giving
• Onsite gym
• Social clubs and events

You can learn more about how we support our employees on our website

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.