Product Genius — Elevate Customer Experience & Car Sales

Arnold Clark Group; Perth; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday allowance

Retail discounts

Private healthcare

GP access 24/7

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark in Perth is seeking a Product Genius to put customers at the heart of every visit. You will learn about our Mercedes/Smart/BYD/Chery range and guide decisions in-store and online, developing product knowledge and communication skills for the full sales journey.

You'll join a supportive team, receive strong training, and have clear career progression into vehicle sales as you grow your expertise and customer-service excellence.

Qualifications

• Confident communicator with a positive attitude delivering great results.
• Willingness to go the extra mile in a fast-paced showroom environment.
• Full UK driving licence is essential.
• Able to work on your own initiative and as part of a team.
• Ambition to progress within the role toward car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learning about our products so you can help our customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player

Progression into car sales

Job description

Arnold Clark in Perth is seeking a Product Genius to put customers at the heart of every visit. You will learn about our Mercedes/Smart/BYD/Chery range and guide decisions in-store and online, developing product knowledge and communication skills for the full sales journey.

You'll join a supportive team, receive strong training, and have clear career progression into vehicle sales as you grow your expertise and customer-service excellence.