Product Designer (London)

Fresha; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Fresha is seeking a Product Designer to join our London HQ, reporting to the Head of Product Design. You will partner with product, engineering, customer experience and leadership to bring fresh perspectives across Fresha’s product areas.

In this fast-paced role, you will thrive independently, tackle challenges, and aim to make a significant impact within a stellar design team drawn from top-tier brands. You’ll join a growth-focused company committed to AI-driven product innovation and global

Qualifications

• Strong visual and UI design fundamentals rooted in user-centered design.
• Experience creating and applying design systems across products.
• Ability to distill complex problems into clear, user-focused solutions.
• Excellent communication of design direction to stakeholders under tight timelines.
• Proven ability to prototype and iterate quickly to test ideas.
• Experience collaborating with product, engineering and leadership teams.

Responsibilities

• Collaborate with product managers, leadership, engineering and design to ship features across the product.
• Present your designs and decisions to key stakeholders with clarity.
• Maintain design quality and contribute to team culture and growth.
• Conduct user research, synthesize findings and drive informed improvements.
• Translate concepts into production-ready designs with senior team input.
• Build and test lightweight and complex prototypes to explore interaction patterns.

Skills

Visual design

UI design

Design systems

User-centered design

Prototyping

Communication

Cross-functional collaboration

Job description

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Join us at Fresha as we embark on an exciting journey of growth and innovation! We're on the lookout for an exceptional Product Designer to become a key player in our global team. In this dynamic role, you'll report directly to the Head of Product Design and collaborate closely with cross-functional teams including product, engineering, customer experience, and senior leadership. Your mission: bring fresh perspectives to all product areas at Fresha.

This is a prime opportunity for someone eager to thrive in a fast-paced, ever-evolving environment, who loves working independently, relishes a challenge, and aims to make a significant impact. You'll be joining a stellar team of seasoned designers from top-tier companies like Sky, Dyson, Renault, and ASOS.

Product Designer | London, HQ | Office-based (5 days/week)

What You’ll Be Doing

• Collaborative - Partnering with product managers, senior leadership, engineering, design, and other teams. Together, you will be involved in designing & shipping features across the entire product.
• Articulate - Communicating your vision and designs effectively by presenting your work to key stakeholders.
• Accountable - Taking accountability on high design quality and contribute to the design team’s culture and growth through knowledge sharing to ensure we drive quality forward
• Inquisitive - Build knowledge product knowledge by speaking to internal experts, monitor feedback channels, speak with users, review usage and data. Set up, run, and synthesise learnings from user research studies and benchmarking to help inform what use cases and improvements we should focus on.
• Simplifying - Turning the complexity into the simplicity of a beautiful solution that truly solves customer needs, which requires deeply understanding the problems our users have and the capabilities of current technology.
• Meticulous - Design & prototype interfaces to make our product simple and elegant while taking care of every small detail. This could involve quickly building lightweight prototypes to explore interaction pattern or an idea, or building out complex prototypes.
  

What We're Looking For

• 4-6 years of professional experience in a product design role.
• Exceptional visual and user interface design skills, grounded in user-centered design principles.
• Strong sense of consistency, colour, typography, and an eye for detail. And you’ve worked with design systems to produce beautiful and functional design that scales
• Ability to grasp complex issues and distill them into clear, focused solutions for our partners and their customers.
• Effectively communicate product direction even under tight deadlines.
• Excellent communication skills, coolness under pressure, creative problem-solving, attention to detail, and a passion for design.
• You are able to translate design concepts into production collaborating with leadership and engineering teams to deliver value to customers at the highest level of craft quality
• Self-starter with a proactive approach.
• Comfortable thriving in a fast-paced, dynamic environment.