Product Designer

Intact Insurance (previously RSA); Liverpool; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

Pension contributions

Hybrid working

Leave + holidays options

Health & wellbeing

Career development

Inclusive culture

Share options

Job summary

Intact Insurance in the UK, Ireland, and Europe is hiring a Product Designer to design and optimise AI-enabled, user-centric digital features across multiple brands. You will drive expansion and improvement of digital products while adhering to our design system.

You’ll work in a team powered by agile delivery, with tools like Figma and Adobe Creative Suite, build wireframes, prototypes, and high-fidelity interfaces, and contribute to a culture that values inclusion and career development.

Qualifications

• Experience working in product/platform focused design environments.
• Expertise in design tooling – preferably Figma, Adobe Creative Suite as well as rapid prototyping and user testing tools e.g. Axure, Usertestint.com
• A good understanding of Agile delivery methodology

Responsibilities

• Create end-to-end, user-centred product designs, including user journeys, user flows, wireframes, prototypes and high-fidelity interface designs, across multiple digital products and services.
• Design intuitive AI-enabled experiences and workflows, ensuring AI capabilities are integrated in ways that are transparent, trustworthy and enhance user decision-making.
• Define and continuously improve a robust product design process that delivers measurable value for Intact, our partners and our customers.

Skills

Product design

Agile methods

User testing

Rapid prototyping

Tools

Figma

Adobe Creative Suite

Axure

UserTesting.com

Job description

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future:

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us:

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team:

The purpose of this role is to design and optimise innovative, user-centric solutions for products and services within Intact’s UK Insurance business. As a Product Designer, you will drive the expansion and improvement of digital features and capabilities across multiple brands, delivering value to the business and our customers while ensuring best practice and adherence to our design system.

You’ll make an impact by:

• Create end-to-end, user-centred product designs, including user journeys, user flows, wireframes, prototypes and high-fidelity interface designs, across multiple digital products and services.
• Design intuitive AI-enabled experiences and workflows, ensuring AI capabilities are integrated in ways that are transparent, trustworthy and enhance user decision-making. This includes designing experiences where users can understand, validate and confidently act on AI-driven insights and recommendations.
• Define and continuously improve a robust product design process that delivers measurable value for Intact, our partners and our customers.

Your skills and experience:

• Experience working in product/platform focused design environments.
• Expertise in design tooling – preferably Figma, Adobe Creative Suite as well as rapid prototyping and user testing tools e.g. Axure, Usertestint.com
• A good understanding of Agile delivery methodology

Why You’ll Love It Here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.