Product Content Strategy Lead

Little Journey; Leeds; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

28 days annual leave per year (plus PH

£500 annual training budget

£200 home working budget (one-off)

Up to 6% pension match (salary-sacrfic

EMI share options

Enhanced leave policies

Job summary

Little Journey seeks a Senior Product Content Manager to lead content strategy across Trial Flow, ensuring high-quality, scalable content across education, support and product UI. You will partner with Product, Clinical, Design and Delivery to align content priorities with participant needs and business goals, while managing direct reports and freelancers.

You will shape how we generate, review, publish and localise content, exploring AI-driven prompts and workflows with clinical validation.

Qualifications

• Significant experience developing and implementing content strategy for digital products or platforms.
• Experience establishing content governance, standards and scalable content processes within the product function.
• Proven ability to work cross-functionally with Product, Design and subject matter experts to deliver high-quality content.
• Practical experience using generative AI to create or iterate content with quality controls.
• Strong understanding of content lifecycle management.
• Experience using user insights and data to improve content effectiveness.
• Strong stakeholder management and organisational skills.
• Comfortable balancing strategic thinking with hands-on delivery in a fast-paced environment.
• Experience leading work through others and managing external contributors.

Responsibilities

• Develop and evolve content strategy in collaboration with Product and stakeholders.
• Drive a sustainable approach to content, maximise reuse and inform pricing decisions.
• Establish governance and approval processes for content.
• Oversee content lifecycles from need identification to archival.
• Provide content judgments balancing participant, clinical, product and commercial needs.
• Improve content delivery using better processes, tooling and automation.

Skills

Content strategy

Governance

Cross-functional collaboration

AI workflows

Content lifecycle

Localization

Stakeholder management

Hands-on delivery

Accessibility basics

Tools

Content Management System

Generative AI tools

Job description

Little Journey seeks a Senior Product Content Manager to lead content strategy across Trial Flow, ensuring high-quality, scalable content across education, support and product UI. You will partner with Product, Clinical, Design and Delivery to align content priorities with participant needs and business goals, while managing direct reports and freelancers.

You will shape how we generate, review, publish and localise content, exploring AI-driven prompts and workflows with clinical validation.