Product Analyst — Data Insights & AI Enablement

General Index Limited; Greater London; Hybrid; GBP 48,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Equity participation

25 days holiday plus UK bank holidays

Private health insurance

Structured development with internal/p

Job summary

General Index Limited seeks a Product Analyst in London to study how customers use GX products and turn data into actionable insights that shape product and commercial decisions.

The role reports to the VP, Analytics and involves building dashboards, defining success metrics, and collaborating with Data, Engineering, and Commercial teams to improve the customer experience and market positioning.

Qualifications

• 2-5 years in a business analyst, data analyst, or product analyst role.
• Experience in product analytics, BI, or data analysis in a fast-paced tech or financial data environment.
• Proficient in SQL; comfortable with large datasets; BI tools such as Tableau, Looker, or Power BI are a plus.
• Strong numerical ability and a structured, hypothesis-driven approach to problem solving.
• Accuracy and attention to detail are exceptional.
• Clear communicator with the confidence to present data-driven insights to senior stakeholders.
• Commercially minded with an interest in commodity markets and financial data.
• Collaborative by nature, able to work across Product, Engineering, Commercial, and Pricing teams.
• Committed to demonstrating GX's core values.

Responsibilities

• Analyze product usage data and user behaviour to generate actionable insights that drive product decisions.
• Build and maintain dashboards, reports, and data models for key metrics.
• Define success metrics for new features and track performance post-launch.
• Conduct quantitative and qualitative research to identify friction points and opportunities.
• Collaborate with Data and Engineering to ensure robust analytics infrastructure.
• Translate complex data into clear narratives for technical and non-technical stakeholders.
• Support Commercial with data-driven insights for pricing strategy and market positioning.
• Identify opportunities for new product features based on market trends and client feedback.
• Develop and integrate AI into daily workflows to optimise efficiencies.

Skills

SQL

Data analysis

Product analytics

Communication

Collaboration

Tools

Tableau

Looker

Power BI

Job description

General Index Limited seeks a Product Analyst in London to study how customers use GX products and turn data into actionable insights that shape product and commercial decisions.

The role reports to the VP, Analytics and involves building dashboards, defining success metrics, and collaborating with Data, Engineering, and Commercial teams to improve the customer experience and market positioning.