Product Analyst: Data-Driven Insights to Shape Strategy

General Index Limited; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Equity participation

25 days holiday plus UK bank holidays

Private health insurance

Structured development, with trackable

Positive and high-energy culture

Job summary

General Index Limited, based in London, is seeking a Product Analyst to study how customers use GX products and turn that data into insights, metrics and recommendations that shape product and commercial decisions. You will analyse usage data, build dashboards, and partner with Analytics leadership to define success metrics for new features and initiatives, tracking performance post-launch.

The role includes research and cross‑functional collaboration to improve the customer experience.

Qualifications

• 2–5 years in a business/data/product analytics role
• Proficient in SQL and able to analyse large datasets
• Experience with BI tools such as Tableau, Looker, or Power BI is a plus

Responsibilities

• Analyse product usage data and user behaviour to generate actionable insights
• Build and maintain dashboards, reports, and data models for visibility of KPIs
• Partner with VP, Analytics to define success metrics and track post-launch performance
• Conduct quantitative and qualitative research (interviews, surveys) to identify friction points
• Collaborate with Data and Engineering to ensure analytics infrastructure is robust
• Translate complex data into clear narratives for both technical and non-technical stakeholders
• Support Commercial with data-driven insights for pricing, conversations, and market positioning
• Identify opportunities for new features based on market trends and client feedback
• Develop and integrate AI into daily workflows to optimise efficiencies

Skills

SQL

Data analysis

Numerical ability

Stakeholder communication

Tools

Tableau

Looker

Power BI

Job description

General Index Limited, based in London, is seeking a Product Analyst to study how customers use GX products and turn that data into insights, metrics and recommendations that shape product and commercial decisions. You will analyse usage data, build dashboards, and partner with Analytics leadership to define success metrics for new features and initiatives, tracking performance post-launch.

The role includes research and cross‑functional collaboration to improve the customer experience.