Product Analyst

Royal Bank of Scotland; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Royal Bank of Scotland is seeking a Product Analyst to help design, develop and launch product improvements for customers and colleagues. You will work with Product Owners and cross-functional squads to support prioritisation and gather requirements for enhancements to customer journeys and colleague tooling.

Collaborating with Data and Product teams, you will enable a data-driven approach to product development, sourcing and analysing data to understand customers and feature performance for

Qualifications

• Experience in business analysis or documenting business requirements and/or user stories clearly
• Experience working in cross-functional teams to achieve organisational goals
• Strong stakeholder management and communication abilities

Responsibilities

• Support prioritisation and requirements gathering for customer journeys and colleague tooling
• Collaborate with Data and Product teams to enable a data-driven approach to product development
• Source and analyse data to understand customers, feature performance and backlog prioritisation
• Produce clear product documentation to enable efficient support for customers

Skills

Stakeholder management

Communication skills

Attention to detail

Prioritisation

Entrepreneurial thinking

Job description

Join us as a Product Analyst

Take on a new challenge and help us design, develop and launch new products

You'll be joining the Mettle Product team focussed on supporting the delivery of product improvements to customers and colleagues

We'll look to you to support the team to prioritise the most impactful changes for customers

What you'll do

In this role, you'll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling. As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development. You'll source and analyse data in order to understand customers, feature performance and support Product team backlog prioritisation.

In addition, you'll also be:

• Supporting Product Owners with documenting requirements and user stories for product build and feature delivery processes
• Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
• Supporting with product management tasks and wider risk assessment processes
• Reviewing, validating and create clear and concise product documentation to enable efficient support for customers

The skills you'll need

To thrive in this role, you'll need strong stakeholder management, amazing communication and interpersonal skills.

• High attention to detail including proven ability to manage multiple priorities
• Experience working in business analysis or demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
• Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
• To be an entrepreneurial and creative thinker

Hours 35

Job Posting Closing Date: 12/11/2026

Ways of Working:Hybrid