Product Owner

NatWest Group; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

NatWest Group’s Mettle team is seeking a Product Owner to lead a squad, owning the product area's strategy and roadmap to solve customer and business problems. You will split epics into detailed user stories in Jira, prioritise the backlog with the cross-functional team, and work with engineering managers to set sprint objectives while ensuring governance and regulatory compliance.

The role requires strong customer research, stakeholder management, and a technical understanding of product,

Qualifications

• Experience building and shipping products, preferably in banking or financial services.
• Strong stakeholder management and communication.
• Ability to conduct customer research and map journeys.
• Experience with agile teams and Jira.
• Technical background in product, software development and UX.

Responsibilities

• Own the product area's strategy and roadmap.
• Collaborate with design and engineering to solve customer friction.
• Split epics into detailed user stories in Jira.
• Prioritise the squad backlog with cross-functional stakeholders.
• Ensure governance and regulatory compliance.

Skills

Product ownership

Stakeholder management

Jira

Agile teamwork

User research

Tools

Jira

Job description

Join us as a Product Owner at Mettle

• Drive the vision and delivery of high-impact features within our squads.
• Creating the vision for your product area, acting as the go-to person for its roadmap
• Collaborate with design and engineering to genuinely solve customer friction

What you'll do

We’re looking for a Product Owner to join an agile product team in Mettle, taking full ownership of your product area’s strategy to solve customer and business problems.

You’ll also be:

• Collaborating with your team on prototyping and validating potential solutions to customer problems, establishing that proposed features are valuable, usable, feasible and compliant with policies and regulations
• Analysing research and data, talking tocustomers and reviewing feature requests
• Prioritising the squad backlog, deciding what gets worked on and in what order in consultation with the cross-functional team and stakeholders
• Splitting epics into detailed user stories and feature specifications in Jira for the team to pick up and build
• Working with your Engineering Manager and technology leads to set objectives for sprints and ensure the quality of output, making sure that product governance processes are adhered to, with a focus on risk and regulatory compliance

The skills you'll need

To join us in this role, it would be great if you have demonstrated success of maximising engagement and uptake of features as well as experience working with partners/third parties to deliver high quality integrated

customer experiences. It would also be great to see an understanding of any of the following; small business customers needs and how

we can serve them digitally, financial services deposits products, financial crime or customer operations tooling.

You’ll also be expected to have:

• Passion for understanding customer needsand a problem solving mentality
• Be able to conduct customer research, map out customer journeys and identify opportunities
• Experience building and shipping products, preferably in banking or financial services. A successful track record of digital design,
• delivery and operations
• Strong stakeholder management, communication and interpersonal skills
• A technical background with a fundamental understanding of product, software development and UX.
• An understanding of technologies across mobile, web and APIs
• An enthusiasm for exploring new challenges and working across a broad scope