Product Analyst

NatWest Group; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

NatWest Group’s Mettle Product team is seeking a Product Analyst to help design, develop and launch new products for customers and colleagues. You’ll collaborate with Product Owners and cross-functional squads to prioritise impactful changes, gather requirements, and enable a data-driven approach to product development.

You’ll document requirements, support with user stories, manage stakeholder expectations, and contribute to risk reviews, while working to ensure clear product documentation that

Qualifications

• Strong stakeholder management and communication skills.
• Proven ability to document business requirements or user stories clearly.
• Experience in cross-functional teams with organisational goal focus.
• Entrepreneurial and creative thinking.

Responsibilities

• Assist Product Owners with documenting requirements and user stories for product build and feature delivery.
• Support prioritisation and requirements gathering for customer journeys and colleague tooling.
• Collaborate with Data and Product teams to enable data-driven product development.
• Review and create clear product documentation to support customers.

Skills

Stakeholder management

Communication

Interpersonal skills

Attention to detail

Prioritisation

Job description

Join us as a Product Analyst

• Take on a new challenge and help us design, develop and launch new products
• You’ll be joining the Mettle Product team focussed on supporting the delivery of product improvements to customers and colleagues
• We’ll look to you to support the team to prioritise the most impactful changes for customers

What you’ll do

In this role, you’ll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling. As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development. You’ll source and analyse data in order to understand customers, feature performance and support Product team backlog prioritisation.

In addition, you’ll also be:

• Supporting Product Owners with documenting requirements and user stories for product build and feature delivery processes
• Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
• Supporting with product management tasks and wider risk assessment processes
• Reviewing, validating and create clear and concise product documentation to enable efficient support for customers

The skills you’ll need

To thrive in this role, you’ll need strong stakeholder management, amazing

communication and interpersonal skills.

You’ll also need:

• High attention to detail including proven ability to manage multiple priorities
• Experience working in business analysis or demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
• Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
• To be an entrepreneurial and creative thinker