Procurement Operations Analyst

National Gas; Warwick; Hybrid; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Pension up to 12%

Annual bonus up to 6%

Tusker car scheme

26 days holiday

Life assurance

Flexible benefits including healthcare

Job summary

National Gas in Warwick is seeking a Procurement Operations Analyst to drive day‑to‑day procurement operations, support colleagues, onboard suppliers, maintain systems and deliver insightful reporting.

You will help ensure compliant, efficient procurement processes while supporting stakeholder needs and contributing to continuous improvement across the function.

Qualifications

• Strong customer service and stakeholder management skills.
• Experience using Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Ability to prioritise workloads, manage competing deadlines and deliver results to agreed timescales.
• Strong analytical skills with the ability to extract, interpret and report on data.
• Effective written and verbal communication skills.
• Experience using business systems and technology to support operational processes.
• A proactive approach and strong attention to detail.

Responsibilities

• Acting as the first point of contact for procurement‑related queries through the Procurement Helpdesk.
• Coordinating the end‑to‑end supplier onboarding process and carrying out supplier assurance checks.
• Supporting colleagues with procurement systems, processes and purchasing‑related queries.
• Administering procurement platforms including SAP Ariba and Coupa, managing users, permissions and system‑related requests.
• Producing planned and ad hoc reports, dashboards and data analysis to support procurement activities.
• Maintaining buying channels, catalogues and procurement guidance to ensure information is accurate and accessible.
• Monitoring compliance with procurement policies and identifying opportunities for continuous improvement.

Skills

Customer service

Stakeholder management

Written communication

Verbal communication

Problem solving

Attention to detail

Analytical thinking

Proactive approach

Tools

SAP Ariba

Coupa

Microsoft Excel

Microsoft Word

PowerPoint

Job description

£34,000 to £40,000 + up to 6% bonus

Location - Warwick

Location requirement: Candidate must be located within reasonable commutable distance to the Warwick office.

Working pattern: 5-days, Monday – Friday. Hybrid working with a minimum of 3-days in the office.

About Us

At National Gas, the work we do matters.

As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future.

Join us and help secure Britain's energy.

About The Role

As a Procurement Operations Analyst, where you'll be the driving force behind the smooth day-to‑day running of procurement operations. From supporting colleagues and managing supplier onboarding to maintaining systems and delivering insightful reporting, you'll play a key role in helping the business buy efficiently, compliantly and effectively.

Why This Role Matters

Procurement plays a critical role in helping the business operate efficiently, compliantly and cost effectively. As Procurement Operations Analyst, you'll be at the heart of the function, ensuring colleagues receive timely support, systems are maintained effectively, and supplier processes are managed to a high standard.

By managing day-to‑day operational activities and resolving procurement‑related queries, you'll enable Category and Project teams to focus on delivering strategic value while helping to improve the overall experience for stakeholders across the business. You'll also have the opportunity to identify improvements and contribute to the ongoing evolution of procurement processes and systems.

What You'll Be Doing

• Acting as the first point of contact for procurement‑related queries through the Procurement Helpdesk.
• Coordinating the end‑to‑end supplier onboarding process and carrying out supplier assurance checks.
• Supporting colleagues with procurement systems, processes and purchasing‑related queries.
• Administering procurement platforms including SAP Ariba and Coupa, managing users, permissions and system‑related requests.
• Producing planned and ad hoc reports, dashboards and data analysis to support procurement activities.
• Maintaining buying channels, catalogues and procurement guidance to ensure information is accurate and accessible.
• Monitoring compliance with procurement policies and identifying opportunities for continuous improvement.

What You'll Bring

You’ll be a customer‑focused and organised individual who enjoys problem‑solving and working collaboratively with a range of stakeholders. You will have a keen eye for detail, strong analytical capabilities and a genuine interest in developing your procurement knowledge and expertise.

Essential

• Strong customer service and stakeholder management skills.
• Experience using Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Ability to prioritise workloads, manage competing deadlines and deliver results to agreed timescales.
• Strong analytical skills with the ability to extract, interpret and report on data.
• Effective written and verbal communication skills.
• Experience using business systems and technology to support operational processes.
• A proactive approach and strong attention to detail.

Desirable

• Experience working within a Procurement or Supply Chain environment.
• Knowledge of procurement processes and e‑procurement platforms (SAP, Coupa) and systems as well as policies and procedures.
• Experience producing procurement reports, dashboards and management information.
• Experience identifying and implementing process improvement opportunities.
• A strong interest in developing a long‑term career within Procurement.
• Knowledge of Power BI and/or Power Query.

What We Offer

• Market‑leading double‑match pension (up to 12% company contribution)
• Annual performance bonus up to 6%
• Access to the Tusker salary sacrifice car scheme
• 26 days holiday (plus statutory holidays)
• 10x salary life assurance and income protection
• Flexible benefits including healthcare, dental, and technology options
• Family‑friendly policies, wellbeing support, and professional development opportunities

Inclusive Recruitment

We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond.

National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.