Procurement Excellence Analyst

Ocado Group; Hatfield; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Annual leave

Extended leave

Remote work days

Private medical insurance

Pension matching

Share schemes

Shuttle service

Job summary

Ocado Group is seeking a Procurement Excellence Analyst to own and administer core procurement applications, gaining deep technical expertise and acting as the SME for the team. You will contribute to an emerging Agentic AI Procurement ecosystem, automating complex workflows and defining new digital processes.

Training end-users to maximise system utilisation will be a key part of the role. The position offers hybrid work in Hatfield with strong opportunities to influence procurement innovation

Qualifications

• Tech-Savvy with a strong affinity for new technologies and AI
• Aspiring SME who owns an application and can be the go-to person
• Genuine enthusiasm for Agentic AI and automation
• Clear, actionable communication of complex outputs to stakeholders

Responsibilities

• Own and administer core procurement applications within the tech suite
• Develop deep knowledge across platforms and troubleshoot issues
• Contribute to building and deploying the Agentic AI Procurement ecosystem
• Design and deliver end-user training to maximise tool adoption

Skills

Tech-Savvy

Aspiring SME

AI Enthusiast

Communication Skills

Job description

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role

We are introducing a permanent Procurement Excellence Analyst role as the third member of our lean, Procurement Excellence team. You will get hands-on with our market leading procurement tech and global processes. This is a brilliant opportunity to build deep expertise and quickly become our team’s go-to Subject Matter Expert. Beyond the day-to-day, you’ll be on the frontline of procurement innovation, actively helping us design, develop, and scale our next-generation Agentic AI ecosystem.

You will be responsible for

• Taking hands-on ownership and administering specific applications within our core tech suite, which includes our primary procurement platform, tail spend management solution, and virtual card solution.
• Build deep technical knowledge across these platforms to serve as the team’s go-to expert, identifying, troubleshooting, and resolving technical issues independently.
• Actively participate in building, testing, and rolling out our emerging Agentic AI Procurement ecosystem, helping to automate complex workflows and redefine the future of procurement technology.
• Design and deliver comprehensive training programs to ensure end-users maximise system utilisation and seamlessly adopt new digital tools.

Data & Analytics

• Maintain and update robust procurement reporting systems to closely track operational and financial performance.
• Produce regular and ad-hoc reports that highlight procurement achievements and financial benefits for business stakeholders.
• Provide essential support to ensure our Third-Party Risk Management (TPRM) programme successfully reviews in-scope suppliers against our global risk frameworks.
• Maintain up-to-date supplier compliance documentation within our systems, flagging and escalating non-compliant suppliers when necessary.

Policy, Governance & Process Excellence

• Help track key performance indicators (KPIs) that measure the day-to-day efficiency of our sourcing, negotiation, contract management, and supplier management processes.
• Support communication and change management efforts regarding policy updates, system access controls, and ESG standards across the organisation.

About you

• Tech-Savvy & Curious: You have a strong affinity for tech and desire to test and learn on cutting-edge AI technologies.
• Aspiring SME: You enjoy taking full ownership of an application, learning its inner workings inside and out, and becoming the “person with the answers” for the wider team.
• AI Enthusiast: You are genuinely excited about the potential of Agentic AI and automation, and you possess the analytical mindset required to help build automated workflows from scratch.
• Communication Skills: You can translate system outputs and complex processes into clear, actionable advice for stakeholders at all levels of the business.

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:

• Time to recharge
  25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
• Health & wellbeing
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family-first policies
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave
• Financial support
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
• Commuter perks
  Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
• Exclusive discounts
  15% off at Ocado.com with free delivery (starting in your first month).

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