Procurement Excellence Analyst

Ocado; Hatfield; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Family‑friendly leave

Pension with employer matching

Cycle to Work scheme

Ocado discounts

Job summary

Ocado Group in Hatfield is seeking a permanent Procurement Excellence Analyst to join our lean team. You will manage core procurement applications, develop deep platform knowledge, and help shape the next‑generation Agentic AI ecosystem.

You will build training programs, deliver reports, and support risk and policy governance. This role combines technical ownership with cross‑functional collaboration to drive efficiency and innovation across Ocado's procurement operations.

Qualifications

• Strong affinity for tech and AI applications in procurement.
• Ability to learn platform internals and become SME.
• Interest in automating workflows and agentic AI.
• Clear communication of system outputs to stakeholders.

Responsibilities

• Administer applications within core procurement tech suite.
• Develop deep platform knowledge and troubleshoot issues independently.
• Contribute to building and rolling out Agentic AI procurement ecosystem.
• Design and deliver training to maximise system utilisation.

Skills

Tech-savvy

AI enthusiasm

Analytical mindset

Stakeholder communication

Tools

Procurement platform

Tail spend management

Virtual card solution

Job description

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role

We are introducing a permanent Procurement Excellence Analyst role as the third member of our lean, Procurement Excellence team. You will get hands‑on with our market leading procurement tech and global processes. This is a brilliant opportunity to build deep expertise and quickly become our team’s go‑to Subject Matter Expert. Beyond the day‑to‑day, you’ll be on the frontline of procurement innovation, actively helping us design, develop, and scale our next‑generation Agentic AI ecosystem.

You will be responsible for:

• Taking hands‑on ownership and administering specific applications within our core tech suite, which includes our primary procurement platform, tail spend management solution, and virtual card solution.
• Build deep technical knowledge across these platforms to serve as the team’s go‑to expert, identifying, troubleshooting, and resolving technical issues independently.
• Actively participate in building, testing, and rolling out our emerging Agentic AI Procurement ecosystem, helping to automate complex workflows and redefine the future of procurement technology.
• Design and deliver comprehensive training programs to ensure end‑users maximise system utilisation and seamlessly adopt new digital tools.

Data & Analytics

• Maintain and update robust procurement reporting systems to closely track operational and financial performance.
• Produce regular and ad‑hoc reports that highlight procurement achievements and financial benefits for business stakeholders.
• Provide essential support to ensure our Third‑Party Risk Management (TPRM) programme successfully reviews in‑scope suppliers against our global risk frameworks.
• Maintain up‑to‑date supplier compliance documentation within our systems, flagging and escalating non‑compliant suppliers when necessary.

Policy, Governance & Process Excellence

• Help track key performance indicators (KPIs) that measure the day‑to‑day efficiency of our sourcing, negotiation, contract management, and supplier management processes.
• Support communication and change management efforts regarding policy updates, system access controls, and ESG standards across the organisation.

About you

• Tech‑Savvy & Curious: You have a strong affinity for tech and desire to test and learn on cutting‑edge AI technologies.
• Aspiring SME: You enjoy taking full ownership of an application, learning its inner workings inside and out, and becoming the "person with the answers" for the wider team.
• AI Enthusiast: You are genuinely excited about the potential of Agentic AI and automation, and you possess the analytical mindset required to help build automated workflows from scratch.
• Communication Skills: You can translate system outputs and complex processes into clear, actionable advice for stakeholders at all levels of the business.

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well‑being and work‑life balance. Here’s a snapshot of what you can expect:

• Time to recharge:
  25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
• Health & wellbeing:
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family‑first policies:
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave
• Financial support:
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest‑free loans for train tickets.
• Commuter perks:
  Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
• Exclusive discounts:
  15% off at Ocado.com with free delivery (starting in your first month).

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