Procurement Coordinator

POP MART; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Structured bonus scheme

25 days annual leave

Life insurance & health cover

Job summary

POP MART, a global leader in designer toys and IP-based products, is seeking a Procurement Coordinator in London. You will support the procurement and delivery of visual merchandising, campaign and POS materials across POP MART Europe, coordinating with multiple teams to ensure timely and accurate purchases.

The role requires strong organisation, attention to detail and excellent communication skills to work with suppliers and internal stakeholders across European markets.

Qualifications

• 2–3 years of experience in purchasing, procurement, merchandising operations or a similar coordination role.
• Experience raising and managing purchase orders, preferably within retail, consumer products, FMCG or a fast-paced environment.
• Strong organisational skills and ability to coordinate with multiple stakeholders across countries.

Responsibilities

• Manage purchase orders for VM props, POS materials, campaign materials and GWP across POP MART Europe.
• Coordinate purchasing requirements with Visual Merchandising, Marketing, Retail and E-commerce teams.
• Ensure orders are raised with correct quantities, specifications and delivery dates.
• Maintain purchasing trackers and documentation; follow up on outstanding actions.
• Build relationships with suppliers and internal teams to ensure timely delivery and quality.
• Support campaigns, store openings and seasonal activations with procurement and delivery of materials.

Skills

Purchasing coordination

Organisational skills

English proficiency

Excel

Tools

Excel

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Procurement Coordinator

Location: London, United Kingdom

Job Type: Full-time, Permanent

Department: Visual Merchandising, Europe

Industry: Designer Toys & Collectibles

Reporting to: Head of Visual Merchandising Europe

About POP MART

POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions and, through multiple cross-border e-commerce platforms, reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally.

In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

Support a fast-growing European business that combines retail, e-commerce, IP, marketing and creative storytelling.

Work closely with Visual Merchandising, Marketing, Retail, E-commerce and Merchandising teams across multiple European markets.

Gain hands-on experience supporting the procurement and delivery of creative materials that bring POP MART campaigns, stores and customer experiences to life.

Work with suppliers and internal stakeholders across different countries and functions within an international business.

Contribute to campaigns, store openings, seasonal activations and other key commercial initiatives.

Develop your procurement, coordination and commercial operations skills in a dynamic and rapidly expanding environment.

Benefits

POP MART offers our employees:

Monthly appreciation gifts featuring our latest POP MART designs.

A structured bonus scheme linked to both company and individual performance.

25 days of annual leave, in addition to bank holidays.

4x life insurance, together with group medical and travel insurance.

A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.

Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.

The Opportunity

Support the procurement and delivery of visual merchandising materials, POS materials, campaign materials, VM props and gifts with purchase (GWP) across POP MART Europe.

Play a key coordination role in ensuring purchasing requirements are processed accurately and delivered in line with campaign launches, store openings and commercial priorities.

Work closely with Visual Merchandising, Marketing, Retail, E-commerce and Merchandising teams to understand purchasing requirements and coordinate orders across different European markets.

Manage purchase orders from initial request through to delivery, maintaining accurate records and proactively following up on outstanding actions.

Build effective relationships with suppliers and internal stakeholders to help ensure materials are delivered on time and to the required specifications.

Join a growing European team and contribute to improving procurement processes and ways of working as POP MART continues to expand.

The Role and Candidate

This is a hands-on coordination role within the Visual Merchandising, Europe team, supporting the procurement and delivery of materials required for POP MART’s retail, marketing and visual merchandising activities.

Working closely with the Head of Visual Merchandising Europe and teams across Visual Merchandising, Marketing, Retail, E-commerce and Merchandising, you will be responsible for coordinating purchase orders for VM props, POS materials, campaign materials, gifts with purchase and other related items across European markets.

The role requires strong organisation and attention to detail, as you will manage multiple purchase orders, suppliers, delivery requirements and deadlines simultaneously. You will be responsible for ensuring orders are raised accurately, tracked effectively and delivered in line with campaign launches, store openings and other commercial priorities.

The ideal candidate will have previous experience in purchasing, procurement, buying administration, merchandising operations or a similar coordination role , ideally within retail, consumer products, FMCG or another fast-paced commercial environment.

You will thrive in this role if you are highly organised, proactive, detail-oriented and comfortable managing multiple priorities. You should enjoy working collaboratively with different teams, be confident following up on outstanding actions and be able to identify and elevate potential issues before they affect delivery.

This is an excellent opportunity for someone looking to develop their procurement and commercial operations experience within a growing international retail business.

Responsibilities

Purchase Order & Procurement Coordination

Manage purchase orders for VM props, POS materials, campaign materials, gifts with purchase and other related items across POP MART Europe.

Coordinate purchasing requirements with Visual Merchandising, Marketing, Retail, E-commerce and Merchandising teams.

Ensure orders are raised accurately with the correct quantities, specifications, delivery locations and required dates.

Review purchasing requests to ensure all required information is complete before orders are placed.

Maintain clear visibility of purchase order status, outstanding actions and expected delivery dates.

Support the procurement process from initial request through to final delivery.

Supplier & Stakeholder Coordination

Liaise with suppliers to confirm orders, specifications, quantities, delivery requirements and timelines.

Follow up proactively with suppliers on outstanding orders, delivery updates and potential delays.

Work closely with internal stakeholders to understand changing requirements and communicate updates effectively.

Support coordination across different European markets and business functions.

Build positive and effective working relationships with suppliers and internal teams.

Campaign, Store Opening & Commercial Support

Coordinate purchasing requirements in line with campaign launches, store openings and other key commercial activities.

Ensure materials are ordered and delivered within agreed timelines.

Work closely with Visual Merchandising and Marketing teams to support seasonal campaigns, activations and promotional activities.

Coordinate gifts with purchase (GWP) requirements across different European markets.

Support the delivery of materials required for new store openings and other retail initiatives.

Proactively identify potential delivery risks and escalating issues where required.

Order Tracking & Documentation

Track orders from placement through to delivery and proactively follow up on delays, changes or outstanding actions.

Maintain accurate purchasing trackers, order records and supporting documentation.

Ensure key purchasing information is kept up to date and readily accessible to relevant stakeholders.

Monitor order quantities, delivery dates and specifications to help prevent discrepancies.

Provide regular updates on purchasing status and outstanding orders where required

Issue Resolution & Process Improvement

Support the resolution of delivery, quantity, invoice and other purchasing discrepancies.

Liaise with suppliers and relevant internal teams to investigate and resolve issues promptly.

Escalate material purchasing or delivery issues when appropriate.

Identify opportunities to improve purchasing processes, tracking and ways of working.

Support the development of more efficient procurement processes as POP MART’s European business continues to grow.

Required Qualifications

2–3 years of experience in purchasing, procurement, merchandising operations, buying administration or a similar coordination role.

Experience raising and managing purchase orders, preferably within retail, consumer products, FMCG or another fast-paced commercial environment.

Strong organisational skills with the ability to manage multiple orders, deadlines and stakeholders simultaneously.

High level of accuracy and attention to detail when handling order information, quantities, specifications and documentation.

Strong communication and coordination skills, with confidence working across different teams and European markets.

Proactive approach to following up actions, identifying potential delays and escalating issues when required.

Good Excel and general systems capability.

Strong administrative and record-keeping skills.

Ability to work independently while collaborating effectively with multiple stakeholders.

Comfortable working in a fast-moving environment where priorities may change according to campaign, launch and business needs.

Strong written and verbal communication skills in English.

Desirable but Not Essential

Experience working within visual merchandising, retail, marketing, buying, merchandising or store operations.

Experience procuring POS materials, promotional materials, retail fixtures, props, gifts with purchase or similar creative/commercial items.

Experience supporting retail campaigns, seasonal activations or new store openings.

Experience working with purchasing, ERP, finance or procurement systems.

Experience working with suppliers across multiple countries or international markets.

Experience coordinating purchasing activities across different European markets.

Stronger-than-basic Excel skills, including experience with spreadsheets, trackers and data management.

Experience working in a fast-growing international company.

European language skills, such as French, Italian, German or Spanish, would be an advantage.

Experience or interest in the designer toy, retail, e-commerce, marketing or entertainment industries.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.