Office Administration Intern

POP MART; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly gifts

25 days leave

Employee assistance program

Discount platform

Training programs

Team events

Job summary

POP MART is seeking an Office Administration Intern in London. You will support day-to-day administration, procurement, and vendor coordination across Europe, working closely with the Regional Admin Manager and the international HQ in China.

This role offers exposure to office operations, events, and cross-cultural collaboration in a fast-paced global brand. You will gain practical experience in inventory, payments, access systems, and workplace projects while developing organisational,

Qualifications

• Strong organisational skills and attention to detail.
• Excellent written and verbal English communication.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Assist with day-to-day office administration and workplace requests.
• Maintain a clean, welcoming office environment and coordinate with vendors.
• Support procurement, invoices and purchase orders in finance coordination.
• Assist with access control, visitor management and room bookings.
• Coordinate with regional admins and HQ to support office projects and events.

Skills

Organisational skills

English communication

Team collaboration

Administrative support

Time management

Tools

Microsoft Office

Job description

Office Administration Intern

Location:

London, United Kingdom

Job Type:

Full-time, Permanent

Department:

Administration & Operations, Europe

Industry:

Designer Toys & Collectibles

Reporting to:

Regional Admin Manager, Europe

About POP MART

POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions and, through multiple cross-border e-commerce platforms, reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally.

In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

Gain broad professional experience supporting the full spectrum of office administration and operational functions.

Work alongside passionate colleagues from different cultures in a collaborative and engaging international environment.

Work closely with teams across Europe and international HQ in China.

Receive targeted training on internal systems, office tools and operational workflows.

Play an active role in creating an organised, efficient and welcoming workplace that supports POP MART’s continued growth across Europe.

Gain exposure to office operations, procurement, vendor management, finance administration, events, compliance and workplace projects within a rapidly expanding international business.

Benefits

• Monthly appreciation gifts featuring selected POP MART collectibles.
• 25 days of annual leave, in addition to bank holidays.
• A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.
• Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.

The Opportunity

As an Office Administration Intern , you will play an important role in supporting the smooth, efficient and professional operation of POP MART’s London office.

Working closely with the Regional Admin Manager, European teams and international HQ in China, you will gain practical experience across day-to-day office administration, supplies, vendors, access systems, administrative processes, workplace projects and internal events.

You will have the opportunity to develop your organisational, communication and administrative skills while working in a fast-paced international environment. You will support colleagues, visitors, suppliers and external partners, helping to ensure that the office environment consistently supports productivity, collaboration and a positive employee experience.

This internship is ideal for someone who is organised, proactive and eager to develop practical experience in office administration, business operations and workplace coordination.

The Role and Candidate

This is a hands-on internship within POP MART’s growing European organisation.

Reporting to the Regional Admin Manager based in London, you will support the day-to-day administration of the London office and gain exposure to a broad range of workplace and operational activities.

You will assist with office supplies and inventory, supplier coordination, invoices and purchase orders, access systems, visitor management, meeting rooms, office projects and internal events.

The ideal candidate will be organised, detail-oriented and willing to learn, with the ability to manage several tasks and priorities simultaneously. You should be comfortable working independently when required while also collaborating closely with colleagues and stakeholders across different teams and cultures.

You will thrive in this role if you are proactive, reliable and solution-oriented, with a positive attitude and willingness to take ownership of tasks. Strong communication skills are essential, as you will work with colleagues across different functions, external suppliers and international HQ teams.

Previous experience in office administration, business support, customer service, retail, hospitality or a similar environment would be advantageous but is not essential.

Responsibilities

Office Operations

• Assist with day-to-day office administration and workplace requests.
• Help maintain a clean, organised, professional and welcoming office environment.
• Support office equipment setup, maintenance, repairs and supplier coordination.
• Assist with communication with building management and external service providers.
• Support the Regional Admin Manager with London office and administrative matters.
• Help identify operational issues and coordinate appropriate solutions.
• Support the maintenance and improvement of office procedures.

Inventory & Supplies

• Assist with managing office supplies, stationery, pantry stock and workplace consumables.
• Help maintain accurate inventory records and monitor stock levels.
• Monitor usage and support replenishment requirements.
• Assist with procurement, price comparisons, purchase requests and deliveries.
• Coordinate with suppliers to support timely deliveries.
• Maintain records of purchases, stock movements and supplier information.

Payments, Expenses & Vendors

• Assist with invoices, purchase orders and payment requests in coordination with Finance.
• Help track office-related expenses and prepare summaries.
• Maintain supplier, invoice and payment records.
• Support vendor onboarding, renewals and contract administration.
• Assist with obtaining quotations and conducting price checks.
• Help monitor supplier performance and escalation service issues.
• Support Finance with documentation for office-related payments and expenses.

Access, Compliance & Workplace Administration

• Assist with office access cards and visitor passes.
• Support access arrangements for new starters and departing employees.
• Assist with onboarding and termination processes from an office and facilities perspective.
• Maintain records relating to access, workplace equipment and office administration.
• Support compliance with internal policies, office procedures and building regulations.
• Liaise with building management and relevant service providers when required.

Visitors & Hospitality

• Welcome visitors and provide a professional first point of contact for guests.
• Assist with meeting room bookings and preparation.
• Arrange refreshments, catering and other hospitality requirements.
• Support travel logistics and administrative arrangements when required.
• Assist with visits from HQ teams, business partners and external stakeholders.

Office Moves & Projects

• Support office moves, expansions, reorganisations and workplace improvement projects.
• Assist with project schedules, supplier quotations and logistics.
• Liaise with internal teams and external vendors as required.
• Support furniture, equipment and workplace setup requirements.
• Maintain project documentation and track actions, deadlines and outstanding issues.
• Assist with identifying practical solutions to improve office efficiency and employee experience.

Reporting & Documentation

• Assist with administrative, inventory, expense and office operations reports.
• Maintain accurate electronic and physical filing systems.
• Keep supplier, contract, purchase and workplace documentation organised.
• Support the development and maintenance of office SOPs and administrative procedures.
• Maintain records required for internal reporting, audits and compliance.
• Provide updates to the Regional Admin Manager on assigned tasks and outstanding matters.

Internal Events

• Support the planning and delivery of internal office events, celebrations and employee activities.
• Assist with suppliers, catering, budgets, venues, equipment and logistics.
• Work with internal teams to ensure events are delivered smoothly.
• Support seasonal celebrations, team activities and other company initiatives.
• Track event-related expenses and maintain relevant documentation.

Cross-Functional & HQ Coordination

• Work closely with Finance, HR, IT, Legal, Retail and other internal teams on administrative matters.
• Support communication with international HQ teams in China.
• Assist with regional office-related initiatives.
• Ensure assigned administrative processes are completed accurately and within agreed timelines.
• Contribute to a collaborative and positive workplace culture across the London office.

Required Qualifications

Strong interest in office administration, business operations or workplace coordination.

Strong organisational skills with good attention to detail.

Ability to manage multiple priorities and deadlines.

Good written and verbal communication skills in English.

Professional and approachable manner when dealing with colleagues, visitors and external partners.

Strong willingness to learn and develop new administrative skills.

Positive, proactive and solution-oriented mindset.

Ability to work independently while collaborating effectively with different teams and cultures.

Good working knowledge of Microsoft Office or similar workplace productivity tools.

Strong record-keeping and documentation skills.

Good communication and interpersonal skills.

Willingness to take ownership of assigned tasks and follow them through to completion.

Desirable but Not Essential

Previous experience in office administration, business support or a similar role.

Previous internship or work experience in an international company.

Experience in retail, consumer products, lifestyle, fashion, beauty, luxury, toys, collectibles or entertainment.

Familiarity with procurement, expense management or ERP systems.

Experience supporting internal events and employee engagement activities.

Experience working with international HQ teams or cross-border organisations.

Mandarin speaking.

Familiarity with Lark or other collaboration and workplace management platforms.

Experience supporting facilities, building management or workplace service providers.

Contact

Contact the POP MART European HR team at [e-mail].

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.