Processing - Team Leader

TigerRisk Partners, LLC.; Milton Keynes; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Howden in Milton Keynes is seeking a Team Leader for the Specialty Processing Group. You will lead a team of technicians, supervise operations, and support broking and client documentation to meet service standards.

The role requires supervisory experience, familiarity with Lloyd's/London market, and strong IT skills. Hybrid working and a focus on development and regulatory compliance are key features.

Qualifications

• Experience leading or supervising teams.
• Strong understanding of Lloyd's and the London market.
• Proficient IT skills: Word, Excel, PowerPoint.
• Excellent written and verbal communication; detail oriented.

Responsibilities

• Develop and implement operating plans for the team.
• Supervise team output to meet service and quality standards.
• Assist with creation and processing of broking, client, and technical documents.
• Manage data entry, credit control, and chasing subjectivities.
• Foster internal and external relationships and develop team members.

Skills

IT skills

Interpersonal skills

Organizational skills

Supervisory experience

Problem-solving

Education

GCSEs including English and Maths

A-Levels

Professional qualifications desired

Tools

Microsoft Word

Excel

PowerPoint

Job description

## Processing - Team LeaderApply: Milton Keynes - The Avebury: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): R0019680# **Who are we?**Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.**The Role**The Team Leader for the Specialty Processing Group at the global level is responsible for leading a team of Technicians aligned to specific product lines within their Operating Entity. The role involves working closely with the Head of Global Specialty Processing to supervise administration and support processes related to clients’ insurance needs, with responsibilities they manage directly. This position ensures targets are met, business development is achieved, and a high standard of service is delivered in accordance with Group policies. **What You’ll Be Doing*** Developing and implementing operating plans for your team, including setting priorities.* Developing team projects and contributing to other organisational initiatives.* Supervising team output to ensure compliance with agreed service and quality standards.* Assisting with the creation and processing of broking, client, and technical documents (e.g., slips, quotes, indications).* Performing technical duties such as data entry, credit control, and chasing subjectivities.* Acting as a partner concern point for team-related issues and developing strong internal and external relationships.* Managing team performance, setting objectives, and supporting professional development.* Ensuring compliance with company policies, regulatory requirements, and standard processes. **Who We’re Looking For*** Previous experience in leading or supervising teams, ideally within a similar role.* Strong understanding of Lloyd’s and the London market, as well as FCA regulations.* Proficient IT skills, including Microsoft Word, Excel, and PowerPoint.* Excellent interpersonal skills, both written and verbal, with capacity to support and guide less expert staff.* Highly organized with strong prioritisation and problem-solving abilities.* Attention to detail and the ability to produce accurate documentation.* A team player with supervisory skills, capable of motivating and developing others.* Proactive, self-motivated, and resilient under pressure. **Qualifications*** GCSEs (or equivalent) including English and Maths are essential.* A-Level Grades A-C (or equivalent) preferred.* Progression towards professional qualifications is desired but not crucial.# **What do we offer in return?**A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:* Our successes have all come from someone brave enough to try something new* We support each other in the small everyday moments and the bigger challenges* We are determined to make a positive difference at work and beyond# # **Reasonable adjustments**We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours\\* or hybrid working\\*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.\\*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent