Process Trainer

Quest Employment Ltd.; Coventry; On-site; GBP 30,000 - 35,000; Full time

Job summary

Quest Employment Ltd. in Coventry is seeking a Process Trainer to support a busy warehouse operation, delivering inductions and ongoing SOP training. The role is hands-on, out on the floor, ensuring records are accurate and refresher training occurs as needed.

The right candidate will have warehouse training experience, strong English communication, and a practical approach to safety and engagement in a fast-paced, target-driven environment.

Qualifications

• Previous experience as a trainer, ideally within a warehouse or logistics environment.
• Good understanding of warehouse operations and equipment.
• Confidence delivering training to people with different levels of experience.
• Strong written and verbal communication skills.
• Good organisation and attention to detail.
• Experience maintaining training records or matrices would be a real advantage.
• Confidence working with managers and operational teams.
• A genuine focus on safety and doing things properly.
• Comfortable working in a fast-paced, target-driven environment.
• Flexible attitude and happy to support across different operational areas.
• Someone approachable, practical and able to get people engaged.

Responsibilities

• Delivering new starter inductions and site training.
• Training colleagues on approved Safe Operating Procedures.
• Supporting the review and improvement of training materials and SOPs.
• Keeping training records and the site training matrix accurate and up to date.
• Monitoring refresher training and making sure nothing slips through the gaps.
• Working with Team Leaders and Managers to coordinate training around operational needs.
• Supporting and coaching Process Champions.
• Helping with audits relating to training and SOP compliance.
• Promoting safe working practices across the site.
• Operating warehouse equipment safely and in line with procedures.
• Supporting wider projects and operational activity where needed.
• Stepping back into normal operational duties when training demand allows.

Skills

Training delivery

Safety awareness

Record keeping

Communication

Warehouse knowledge

Staff engagement

Job description

Process Trainer - Nights

Coventry

30k pa

Sunday to Thursday 9:30pm - 6:00am

The Role

If you’re the kind of person who can explain a process clearly, spot when someone hasn’t quite got it, and make sure people are working safely without sounding like you’re reading from a rulebook, this could be a great fit.

We’re looking for an experienced Process Trainer to support a busy warehouse operation, training colleagues across site procedures, inductions and safe working practices.

This is very much a hands-on role. You’ll be out in the operation, working with colleagues and managers, keeping training records accurate and making sure refresher training happens when it should.

And yes, there will be spreadsheets and training matrices. They’re not glamorous, but they do matter.

What You'll Be Doing

• Delivering new starter inductions and site training

• Training colleagues on approved Safe Operating Procedures

• Supporting the review and improvement of training materials and SOPs

• Keeping training records and the site training matrix accurate and up to date

• Monitoring refresher training and making sure nothing slips through the gaps

• Working with Team Leaders and Managers to coordinate training around operational needs

• Supporting and coaching Process Champions

• Helping with audits relating to training and SOP compliance

• Promoting safe working practices across the site

• Operating warehouse equipment safely and in line with procedures

• Supporting wider projects and operational activity where needed

• Stepping back into normal operational duties when training demand allows

What You’ll Need

• Previous experience as a trainer, ideally within a warehouse or logistics environment

• Good understanding of warehouse operations and equipment

• Confidence delivering training to people with different levels of experience

• Strong written and verbal communication skills

• Good organisation and attention to detail

• Experience maintaining training records or matrices would be a real advantage

• Confidence working with managers and operational teams

• A genuine focus on safety and doing things properly

• Comfortable working in a fast-paced, target-driven environment

• Flexible attitude and happy to support across different operational areas

• Someone approachable, practical and able to get people engaged

The original brief specifically calls for an experienced trainer with warehouse equipment knowledge, strong English communication skills and somebody comfortable working across operational functions in a fast-paced environment.

What You Might Not Like

This probably won’t suit you if you’re looking for a purely classroom-based training role.

You will still be part of the operation.

Plans can change, training needs can move quickly and there will be times when you need to roll your sleeves up and help operationally.

You’ll also need to be comfortable keeping on top of records and chasing refresher training — because “I’m sure they did it sometime last month” unfortunately doesn’t count.

What To Do Next

If you’re an experienced warehouse trainer who enjoys working with people, takes safety seriously and likes seeing someone grow in confidence because you trained them properly, we’d like to hear from you.