Process Support Partner

Hawk 3; Wolverhampton; On-site; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Pension

Employee Assistance Programme

Free on-site parking

Costa Coffee on-site canteen

Job summary

Hawk 3 in Wolverhampton is seeking a Process Support Partner to plan and manage logistics projects from start to finish. You will improve processes, analyse MTM data, and identify cost-saving opportunities on the shop floor.

Join a permanent role that offers up to £46,000 plus benefits, pension, and an on-site canteen. You will collaborate across departments, support go-live projects, and apply project management tools to deliver robust solutions.

Qualifications

• Proficient in MS Office, Excel and PowerPoint.
• Proficient in Time and Motion Calculations.
• Ability to work independently to gather information and data.
• Ability to work under pressure in a fast-paced environment with prioritised workload.
• Ability to identify waste and improve processes.
• Excellent communication skills.
• Good numerical skills.

Responsibilities

• Plan and manage logistics projects from start to finish.
• Identify weaknesses in operations (process, layout) and develop solutions.
• Create robust shop-floor layouts and use AutoCAD.
• Provide cost-saving ideas and implement them.
• Support change management and project go-lives.
• Analyze MTM data to improve process times.
• Coordinate with internal departments on projects.

Skills

Microsoft Office

Excel

PowerPoint

Time and Motion Calculations

Communication

Numerical skills

Time and Motion Calculations

Tools

AutoCAD

Project Management Tools

Job description

Job Title: Process Support Partner

Location: Wolverhampton, WV9 5GA

Salary: Up to £46,000 plus benefits

Employment Type: Permanent

The Role

To be responsible for planning all logistics projects and/or day to day projects from start to finish. Improving and optimising current processes including process times within operational day to day tasks (MTM data), cost savings and logistical resources associated with each project/process. Will also be responsible for any analytical work requested by the management and presenting it in precise and timely manner.

Key Responsibilities

• Identify weaknesses within the Operation: Including Process, Layout etc
• Analyse root cause for weaknesses & failure, Develop robust solutions & communicate to stakeholders
• Provide robust solutions for the Customer and Operations
• Creating robust layouts (physically on the shopfloor and AutoCad)
• Provide contractual cost savings ideas and implementation
• Implement any changes following the Change management process
• Data and process planning
• Analyse process steps and provide solutions of any waste within processes on the shop floor
• Work with internal departments on projects led internally
• Support projects go-live with flexibility to work across different shift patterns
• Project Management Tools understanding and application

Qualifications, Skills & Experience

Essential:

• Proficient in Microsoft Office, Excel and Power point
• Proficient in Time and Motion Calculations
• Ability to work independently to gather information, identify missing or inaccurate data/process
• Ability to work under pressure in a fast-paced environment, with ability to prioritise workload
• Ability to identify waste in the process and way to improve the process
• Excellent communication skills
• Good Numerical skills

Desirable/Advantageous:

• MTM Base & SOL certificate and experience beneficial
• Previous expose to working with data and numbers
• To be analytical with the data given
• To be able to work independently, be proactive and persistent
• Have good work ethics, be organised and hard working

Salary & Benefits

• Up to £46,000 depending on experience
• Pension 4% employee and 4% employer
• Employee Assistance Programme
• Employee of the Month/Team of the Month
• Free on-site parking
• Great on-site canteen facilities including Costa Coffee

Closing date 07.11.2026