Warehouse Process & Compliance Manager

TLP; Basingstoke; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Car allowance

Private medical

Hybrid working

20% discount (M&S)

25 days holiday + Bank Holidays

Healthcare cash plan

Company pension

Life assurance

Wellbeing support

Employee Assistance Programme

Cycle to Work scheme

Job summary

TLP, based in the UK, seeks an experienced Warehouse Process & Compliance Manager to standardise warehouse operations and drive compliance across a national network. The role focuses on SOPs, IMS governance and scalable improvement initiatives.

Reporting to the Head of Warehouse Design & Compliance, you will partner with site teams and senior stakeholders to identify opportunities and deliver practical, measurable improvements in a multi-site logistics operation.

Qualifications

• Proven experience creating and governing SOPs across multi-site networks.
• Strong knowledge of compliance frameworks and continuous improvement practices.
• Ability to lead workshops, root-cause analysis and lean initiatives.

Responsibilities

• Develop, implement and maintain SOPs across the network.
• Own the SOP governance process including approvals and audits.
• Create centralised SOP and training record systems.
• Manage the Integrated Management System (IMS) to meet standards.
• Develop standards around MHE telematics for operations.
• Plan and support internal and external audits of SOPs, MHE and IMS.
• Lead continuous improvement workshops and RCA with teams.
• Conduct time and motion studies to improve efficiency.
• Embed standardized processes with operational teams.
• Support broader design and optimisation projects as needed.

Skills

SOP development

Lean Six Sigma

Kaizen

Workflow mapping

Continuous improvement

Operational excellence

Tools

IMS

MHE telementics

Job description

Warehouse Process & Compliance Manager

Location: Basingstoke / Closest Home Office + Additional Site Travel across Midlands & Southern UK

Salary: Up to £65,000 + £5,500 Car Allowance + Private Medical

Job Type: Full-time, Permanent

Working Hours: Monday-Friday, 9:00am-5:00pm

Working Pattern: Hybrid - 1-2 days per week at your closest home office, with regular travel to operational sites across primarily the Midlands and Southern UK.

About The Role

We are recruiting for an experienced Warehouse Process & Compliance Manager to join a large-scale, multi-site logistics operation in a newly created position. This is a key role within the Solutions & Optimisation function, responsible for driving warehouse process standardisation, operational compliance and continuous improvement across a national network.

The successful candidate will take ownership of developing a consistent approach to warehouse operations, including the creation and implementation of standard operating procedures, compliance frameworks and continuous improvement initiatives.

Reporting to the Head of Warehouse Design & Compliance, you will work closely with operational teams and senior stakeholders across the network to identify opportunities for improvement, challenge existing ways of working and implement practical, scalable solutions.

Key Responsibilities

• Develop, implement and maintain warehouse Standard Operating Procedures (SOPs) across the network.
• Own the SOP governance process, including version control, approvals, audits and document lifecycle management.
• Develop and implement centralised SOP and training record systems.
• Manage and continuously improve the Integrated Management System (IMS) in line with relevant standards and business requirements.
• Develop processes and standards around MHE telematics across warehouse operations.
• Plan and support internal and external audits relating to SOPs, MHE and IMS.
• Lead continuous improvement workshops and root cause analysis with operational teams.
• Conduct time and motion studies to identify opportunities to improve efficiency, productivity and ways of working.
• Work with operational teams to implement standardised processes and ensure improvements are effectively embedded.
• Support wider warehouse design, optimisation and continuous improvement projects as required.

You’ll need to be comfortable challenging existing processes and ways of working, while being able to translate improvement opportunities into practical, measurable and sustainable operational solutions.

Salary & Benefits

• Up to £65,000 salary
• Circa £5,500 car allowance
• Annual bonus of approximately 10-15%, linked to company performance and personal objectives
• Hybrid working
• Monday-Friday | 37.5hrs per week | 9am-5pm
• Private medical
• 20% M&S discount
• 25 days holiday + Bank Holidays, increasing with service
• Healthcare cash plan
• Company pension
• Life assurance
• Employee perks and discount platform
• Wellbeing support and Employee Assistance Programme
• Tailored induction and ongoing training
• Cycle to Work scheme

The Opportunity

This is an excellent opportunity for an experienced Warehouse Process Manager, Operational Excellence Manager, Continuous Improvement Manager or Business Process Excellence professional looking to take ownership of process standardisation and operational improvement across a significant logistics network.

Rather than being focused on a single site, this role offers genuine scope to influence processes across multiple operations, working with operational teams and senior stakeholders to establish consistent standards and drive measurable improvements.

If you have a strong background in warehouse processes, SOP development, compliance, Lean Six Sigma, Kaizen, workflow mapping and continuous improvement, we'd be keen to hear from you.