Process Owner

Edenred SE; Swindon; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Prozessverantwortlichen, der die Portfolio-Tools und -Prozesse verwaltet, um die Effizienz und Entscheidungsfindung zu optimieren. Diese Rolle bietet die Möglichkeit, mit verschiedenen Teams zusammenzuarbeiten und die Implementierung standardisierter Prozesse zu leiten, die über 300 Mitarbeiter unterstützen. Wenn Sie eine Leidenschaft für Prozessverbesserung und Stakeholder-Engagement haben, ist dies die perfekte Gelegenheit, in einem dynamischen Umfeld zu wachsen und Ihre Fähigkeiten einzubringen.

Benefits

Jährlicher Urlaub

Betriebliche Altersvorsorge

Bonusse

Gesundheitsversorgung

Qualifications

• Erfahrung im Prozessmanagement und Stakeholder-Engagement.
• Kenntnisse in Change Management und agilen Methoden sind von Vorteil.

Responsibilities

• Verbesserung der Portfolio-Lieferprozesse durch Stakeholder-Engagement.
• Überwachung der Prozessgestaltung und -ausführung gemäß den Geschäftsziele.

Skills

Prozessmanagement

Stakeholder-Engagement

Change Management

Agile Methoden

KPIs

Tools

JIRA

Reporting-Tools

Datenanalyse

Job description

Process Owner
Hybrid – Swindon or London
Salary - £45,000 to £55,000 + Bonus

Objective of the role

The Paytech Nexus platform is the core processing platform for the Edenred group, handling over 1.5 billion transactions annually across 30+ countries through various channels including open-loop and closed-loop card schemes, funding channels, and bank payment rails in the UK & SEPA.

This platform supports diverse financial programs such as fintech challenger banks, travel, fuel, employee benefits, and retail gifting. Paytech manages products under its own e-money license, regulated by UK & Belgium authorities, and processes transactions for clients with their own licenses.

This role offers an exciting opportunity for a process-driven individual to join the ‘Portfolio Tools & Process team’, responsible for deploying tools and processes across Paytech to support portfolio delivery, impacting over 300 team members in Market Success Delivery, Product & Technology departments.

Key objectives include:

1. Providing financial metrics and insights on costs, OPEX, and CAPEX.
2. Standardizing and maintaining a single reference point for end-to-end delivery processes.
3. Administering tooling to maximize benefits.
4. Providing KPIs on portfolio delivery to support strategic decisions.

The goal is to enable Paytech to operate efficiently through standardized processes and tooling, facilitating better decision-making for strategic projects.

Accountability and Relationships

Reports to: [Specify manager or department]

Key Relationships:

• Process Managers
• Executives
• Heads of Product & Technology
• Market Success Leads
• Product Teams

Core Responsibilities

Process Management:

• Engage with stakeholders to improve portfolio delivery processes.
• Oversee design and execution of processes aligned with business goals.
• Standardize, evaluate, and monitor processes.
• Identify and eliminate defects.
• Foster innovation with minimal disruption.

Tools and Change Management:

• Support tool configuration changes.
• Create documentation and training materials.
• Lead process rollout and communicate changes effectively.
• Share updates and foster collaboration.

Control and Improvement:

• Monitor post-implementation benefits.
• Provide KPIs and analytics for process improvement.
• Troubleshoot and optimize processes.
• Support strategic decision-making with metrics.

Skills & Behaviors

Core skills include experience in process management, stakeholder engagement, change management, and familiarity with agile methodologies and KPIs. Technical skills beneficial for this role include experience with JIRA, reporting tools, and data analysis.

Additional Information

Paytech operates a hybrid working model across multiple locations including London and Swindon.

Why Edenred PayTech?

As part of Edenred, we lead in prepaid solutions, offering opportunities for growth and development in a dynamic environment.

Benefits include:

• Annual leave, pension, bonuses, health cover, and more.

Diversity & Inclusion

We are committed to equal opportunity and welcome applicants from all backgrounds.