Process Improvement Consultant

Albany Beck; United Kingdom; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

High-profile projects

Career development

Senior stakeholder exposure

Collaborative culture

Job summary

Albany Beck is a UK-based management consultancy partnering with leading financial services organisations to deliver complex change. We seek a Process Improvement Consultant to join our team and support a major financial services client on a business improvement initiative.

This is an excellent opportunity for someone early in their process improvement career who enjoys analysing how organisations operate and identifying ways to make processes simpler, faster and more effective.

Qualifications

• Experience in Process/Business/Continuous Improvement roles.
• Knowledge of process mapping techniques.
• Familiarity with Lean, Lean Six Sigma or similar.
• Experience with Visio, Signavio, ARIS or equivalent.
• Strong analytical and problem-solving skills.
• Effective communication and stakeholder engagement.
• Ability to manage multiple priorities in a fast-paced environment.
• Understanding of change management and project delivery.
• Experience in Financial Services is a plus.

Responsibilities

• Lead end-to-end reviews of business processes across multiple workstreams.
• Facilitate workshops and stakeholder discussions on operating models.
• Document current state processes using mapping tools.
• Analyze process data to identify bottlenecks and improvement opportunities.
• Design future state processes to improve efficiency and controls.
• Collaborate with stakeholders to implement improvements.
• Track outcomes and benefits to show measurable value.
• Support governance, reporting and change activities in the lifecycle.
• Promote continuous improvement within teams.

Skills

Process improvement

Lean Six Sigma

Process mapping

Data analysis

Stakeholder engagement

Communication

Change management

Project delivery

Problem solving

Financial services knowledge

Tools

Visio

Signavio

ARIS

Job description

Albany Beck is a UK-based Management Consultancy that partners with leading Financial Services organisations to deliver complex change and transformation programmes. We are looking for a Process Improvement Consultant to join our consulting team and support a major financial services client on a business improvement initiative.

This is an excellent opportunity for someone early in their process improvement career who enjoys analysing how organisations operate and identifying ways to make processes simpler, faster and more effective.

The Role

As a Process Improvement Consultant, you will work closely with business and change stakeholders to review existing processes, identify inefficiencies and help implement practical improvements. You will be involved throughout the process improvement lifecycle, from understanding current ways of working through to measuring the benefits of delivered changes.

You'll gain exposure to a wide range of business functions while working within a collaborative transformation environment.

Key Responsibilities

• Support end-to-end reviews of business processes across multiple workstreams
• Facilitate workshops and stakeholder discussions to understand current operating models
• Document and map current state processes using recognised process mapping tools
• Analyse process data to identify inefficiencies, bottlenecks, risks and improvement opportunities
• Assist in designing future state processes that improve efficiency, controls and customer outcomes
• Work with stakeholders to agree and implement process improvements
• Track outcomes and benefits to ensure improvements deliver measurable value
• Support governance, reporting and change activities throughout the improvement lifecycle
• Promote continuous improvement practices and help teams identify opportunities for ongoing enhancement

What We're Looking For

• Experience in a Process Improvement, Business Improvement, Continuous Improvement or Business Change role
• Understanding of process mapping and process analysis techniques
• Exposure to Lean, Lean Six Sigma or other continuous improvement methodologies
• Experience using tools such as Visio, Signavio, ARIS or similar process mapping platforms
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• Comfortable working across multiple priorities in a fast-paced environment
• Understanding of change management and project delivery principles
• Experience within Financial Services would be advantageous but is not essential

Why Join Albany Beck?

• Opportunity to work on high-profile transformation programmes within Financial Services
• Structured consulting environment with strong career development opportunities
• Exposure to senior stakeholders and enterprise-wide change initiatives
• Collaborative culture focused on learning, development and progression