Process Improvement Analyst, Banking

ZipRecruiter; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prestigious wealth management firm in London is seeking a Process Improvement Analyst to drive process optimisation and promote continuous improvement. The role involves coordinating with teams to enhance operational excellence through structured frameworks and the adoption of process management tools. This opportunity offers a flexible and collaborative environment, with a competitive salary and an excellent benefits package.

Benefits

Private healthcare

Generous pension

Qualifications

• Experience in process improvement within consulting and financial services.
• Familiarity with process documentation methodologies (BPMN).
• Strong understanding of process management tools and knowledge platforms.

Responsibilities

• Coordinate with process owners to embed a structured process management framework.
• Lead annual process reviews and assist in audit preparation.
• Promote continuous improvement across teams and departments.

Skills

Process Improvement

Business Excellence

Automation

Collaboration

Analytical skills

Tools

Confluence

BPMN

Job description

Job Description

Process Improvement Analyst, Banking

City of London/hybrid

£60k + strong bonus + excellent benefits package including bonus, private healthcare, and generous pension

Process Improvement, Business Excellence, Confluence, BPMN, Financial Services, Automation, Continuous Improvement

Process Improvement/Business Excellence Analyst is required by established and highly regarded wealth management firm. They are embarking on an exciting multi-year transformation programme focused on operational excellence and digital enablement. As part of this journey, they are seeking a Process Improvement/Business Excellence Analyst to help drive process optimisation, foster a culture of continuous improvement, and support their strategic growth plans.

Key Responsibilities

• Coordinate with process owners to embed a structured process management framework
• Facilitate cross-functional working groups to enable collaborative process improvements
• Support adoption and best practice use of process management tools, including Confluence and Runthru
• Lead annual process reviews and assist in audit preparation
• Assist in the delivery of targeted process improvement initiatives
• Promote continuous improvement across teams and departments
• Identify gaps in current process documentation and support its development
• Collaborate with the automation team to define requirements for low-code solutions

Key Requirements

• Experience in process improvement within consulting and financial services
• Familiarity with process documentation methodologies (BPMN )
• Strong understanding of process management tools and knowledge platforms such as Confluence
• Demonstrated ability to collaborate across teams and influence change
• Excellent communication skills with an ability to simplify complex topics for diverse audiences
• Detail-oriented, analytical, and capable of working independently or as part of a team
• A flexible and proactive mindset, committed to delivering high-quality outcomes

This is a fantastic opportunity to join a values-driven organisation with a unique heritage and a modern outlook. You'll work in a collaborative environment that prizes professional integrity and continuous learning, with the chance to make a tangible impact on how the business operates.