Process Improvement Analyst, Banking

JR United Kingdom; Chelmsford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading wealth management firm seeks a Process Improvement Analyst to drive operational excellence and support a multi-year transformation program. This role involves fostering continuous improvement, collaborating across functions, and utilizing process management tools. Ideal candidates will have strong expertise in financial services and proven abilities to influence change.

Benefits

Private healthcare

Generous pension

Strong bonus

Qualifications

• Experience in process improvement within consulting and financial services.
• Familiarity with BPMN and process management tools like Confluence.
• Excellent communication and collaborative skills required.

Responsibilities

• Coordinate with process owners for a structured management framework.
• Facilitate cross-functional working groups for process improvements.
• Lead annual process reviews and assist in audits.

Skills

Process Improvement

Business Excellence

Collaboration

Communication

Detail-oriented

Analytical

Tools

Confluence

BPMN

Job description

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Process Improvement Analyst, Banking, chelmsford

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Client:

ARC IT Recruitment

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Process Improvement Analyst, Banking

City of London/hybrid

£60k + strong bonus + excellent benefits package including bonus, private healthcare, and generous pension

Process Improvement, Business Excellence, Confluence, BPMN, Financial Services, Automation, Continuous Improvement

Process Improvement/Business Excellence Analyst is required by established and highly regarded wealth management firm. They are embarking on an exciting multi-year transformation programme focused on operational excellence and digital enablement. As part of this journey, they are seeking a Process Improvement/Business Excellence Analyst to help drive process optimisation, foster a culture of continuous improvement, and support their strategic growth plans.

Key Responsibilities

• Coordinate with process owners to embed a structured process management framework
• Facilitate cross-functional working groups to enable collaborative process improvements
• Support adoption and best practice use of process management tools, including Confluence and Runthru
• Lead annual process reviews and assist in audit preparation
• Assist in the delivery of targeted process improvement initiatives
• Promote continuous improvement across teams and departments
• Identify gaps in current process documentation and support its development
• Collaborate with the automation team to define requirements for low-code solutions

Key Requirements

• Experience in process improvement within consulting and financial services
• Familiarity with process documentation methodologies (BPMN preferred)
• Strong understanding of process management tools and knowledge platforms such as Confluence
• Demonstrated ability to collaborate across teams and influence change
• Excellent communication skills with an ability to simplify complex topics for diverse audiences
• Detail-oriented, analytical, and capable of working independently or as part of a team
• A flexible and proactive mindset, committed to delivering high-quality outcomes

This is a fantastic opportunity to join a values-driven organisation with a unique heritage and a modern outlook. You'll work in a collaborative environment that prizes professional integrity and continuous learning, with the chance to make a tangible impact on how the business operates.