Process Improvement Analyst, Banking

JR United Kingdom; Crawley; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

An established wealth management firm is seeking a Process Improvement Analyst in Crawley to drive process optimization and support strategic growth. This role offers a competitive salary of £60k plus bonuses and benefits in a collaborative and values-driven environment.

Benefits

Private healthcare

Generous pension

Qualifications

• Experience in process improvement in consulting and financial services.
• Familiarity with BPMN for process documentation preferred.
• Excellent communication skills to simplify complex topics.

Responsibilities

• Coordinate with process owners for process management framework.
• Facilitate cross-functional groups for process improvements.
• Support the use of process management tools.

Skills

Process Improvement

Business Excellence

Continuous Improvement

Collaboration

Analytical Skills

Tools

Confluence

Runthru

Job description

Social network you want to login/join with:

Process Improvement Analyst, Banking, crawley, west sussex

col-narrow-left

Client:

ARC IT Recruitment

Location:

crawley, west sussex, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

Posted:

Expiry Date:

19.07.2025

col-wide

Job Description:

Process Improvement Analyst, Banking

City of London/hybrid

£60k + strong bonus + excellent benefits package including bonus, private healthcare, and generous pension

Process Improvement, Business Excellence, Confluence, BPMN, Financial Services, Automation, Continuous Improvement

Process Improvement/Business Excellence Analyst is required by established and highly regarded wealth management firm. They are embarking on an exciting multi-year transformation programme focused on operational excellence and digital enablement. As part of this journey, they are seeking a Process Improvement/Business Excellence Analyst to help drive process optimisation, foster a culture of continuous improvement, and support their strategic growth plans.

Key Responsibilities

• Coordinate with process owners to embed a structured process management framework
• Facilitate cross-functional working groups to enable collaborative process improvements
• Support adoption and best practice use of process management tools, including Confluence and Runthru
• Lead annual process reviews and assist in audit preparation
• Assist in the delivery of targeted process improvement initiatives
• Promote continuous improvement across teams and departments
• Identify gaps in current process documentation and support its development
• Collaborate with the automation team to define requirements for low-code solutions

Key Requirements

• Experience in process improvement within consulting and financial services
• Familiarity with process documentation methodologies (BPMN preferred)
• Strong understanding of process management tools and knowledge platforms such as Confluence
• Demonstrated ability to collaborate across teams and influence change
• Excellent communication skills with an ability to simplify complex topics for diverse audiences
• Detail-oriented, analytical, and capable of working independently or as part of a team
• A flexible and proactive mindset, committed to delivering high-quality outcomes

This is a fantastic opportunity to join a values-driven organisation with a unique heritage and a modern outlook. You'll work in a collaborative environment that prizes professional integrity and continuous learning, with the chance to make a tangible impact on how the business operates.