Process Excellence Lead – Water Operations

Southern Water; Durrington; Hybrid; GBP 47,000 - 57,000; Full time

Job summary

Southern Water seeks a Process Excellence Manager to lead the Operational Excellence team within Water Operations, driving initiatives that deliver £3.5 million in operational expenditure efficiencies and meaningful improvements across sites. You will lead a team of specialists, build strong relationships across the business, and champion continuous improvement through people and collaboration.

Regular travel across the Southern Water region is required, with hybrid working options.

Qualifications

• Strong leadership and stakeholder management across levels
• Excellent communication and influencing skills
• Experience managing multiple projects and programmes
• Knowledge of change management approaches
• Ability to coach and develop teams

Responsibilities

• Lead and develop a team of Process Excellence specialists, supporting performance, engagement and future team growth.
• Build strong relationships across Water Operations and wider business functions to identify opportunities for improvement.
• Lead multiple improvement projects and programmes, ensuring successful delivery of objectives and benefits.
• Facilitate workshops and collaborative sessions to identify, design and implement process improvements.
• Develop process maps, improvement plans and business cases to support operational change.
• Drive process standardisation and best practice across locations and departments.
• Analyse operational performance and costs to identify efficiency opportunities.
• Present recommendations, progress updates and improvement outcomes to senior managers and Directors.
• Act as a champion for continuous improvement and operational excellence across the Water Directorate.

Skills

Leadership

Stakeholder management

Communication

Project management

Change management

Education

Project Management qualification

Lean/Six Sigma knowledge

Tools

PowerPoint

Microsoft Loop

Microsoft Lists

Excel

Job description

Southern Water seeks a Process Excellence Manager to lead the Operational Excellence team within Water Operations, driving initiatives that deliver £3.5 million in operational expenditure efficiencies and meaningful improvements across sites. You will lead a team of specialists, build strong relationships across the business, and champion continuous improvement through people and collaboration.

Regular travel across the Southern Water region is required, with hybrid working options.