Process Cooling Workshop Engineer – Repair, Refurbish & Support

Infinity Resource Solutions; Tamworth; Sur place; GBP 41 000 - 50 000; Plein temps

Avantages offerts par ce poste

Company Pension 5%

25 days holidays + bank holidays (+1)

Friday finish at 2.30pm

Health & wellbeing benefits

Free eye tests

Résumé du poste

Infinity Resource Solutions is seeking a Workshop & Support Engineer to service, diagnose and repair process cooling equipment from our workshop in Tamworth. The role combines hands-on repair, refurbishment, planning and customer support to ensure safe, efficient, on-time delivery within budgets.

Responsibilities include coordinating the workshop schedule, providing remote technical assistance to customers and field engineers, and preparing accurate repair estimates.

Qualifications

• Proven experience servicing, diagnosing and repairing process cooling equipment.
• Valid F-Gas certification appropriate to the refrigeration work undertaken.
• Relevant mechanical, electrical & refrigeration qualification (e.g., City & Guilds) or equivalent experience.
• Experience in processing cooling customer & supplier communication, ideally with at least two years in a similar role.
• Ability to interpret technical and electrical drawings.
• Strong fault-finding, problem-solving and organisational skills, with ability to prioritise workshop jobs and meet deadlines.
• Clear written and verbal communication skills, including remote technical support and practical product training.

Responsabilités

• Service, repair and refurbishment of process cooling equipment, and related rental equipment in the workshop.
• Maintain and update the workshop job schedule and coordinate priorities with the Engineering Manager.
• Provide telephone and remote technical assistance to customers and field service engineers; arrange parts or visits as needed.
• Prepare repair estimates and assist with quotations to obtain customer approval.
• Coordinate with Engineering Manager to improve workshop standards and testing rig development.
• Maintain accurate records of faults, work performed, parts used and testing outcomes.

Connaissances

Fault finding

Problem solving

Organisation

Communication

Independent

Teamwork

Formation

Refrigeration qualification (City & Guilds)

Industry experience (2 years in similar role)

Outils

F-Gas certification

Word

Excel

Outlook

Service management systems

Description du poste

Infinity Resource Solutions is seeking a Workshop & Support Engineer to service, diagnose and repair process cooling equipment from our workshop in Tamworth. The role combines hands-on repair, refurbishment, planning and customer support to ensure safe, efficient, on-time delivery within budgets.

Responsibilities include coordinating the workshop schedule, providing remote technical assistance to customers and field engineers, and preparing accurate repair estimates.