Process Controller

Thames Water Utilities Limited; Bourne End; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a Process Controller to join their dedicated operations team. This full-time role offers the chance to contribute to the production of millions of litres of water daily, ensuring quality and compliance. Responsibilities include scheduled maintenance, reactive work, and supporting training for apprentices. Enjoy a competitive salary, comprehensive benefits including a company van, fitness plans, and generous leave policies. If you are passionate about making a difference and thrive in a dynamic environment, this opportunity is for you.

Benefits

Company van and fuel card

GymPass fitness plan

Cycle to work scheme

WeCare health services

Generous Paternity Leave

Enhanced Maternity Leave

Performance development reviews

24 days holiday per year

Contributory pension

Personal Medical Assessments

Qualifications

• Ability to demonstrate logical thinking and attention to detail is essential.
• Health and safety knowledge and decision-making skills are required.

Responsibilities

• Complete scheduled work on plant and equipment to improve resilience.
• Respond to reactive work to maintain operational output.

Skills

Logical Thinking

Attention to Detail

Workload Management

Health and Safety Knowledge

Interpersonal Skills

Decision Making

Autonomous Work

Team Collaboration

Education

License to Operate Water Production or equivalent qualification

Tools

IT Systems

Job description

Job title: Process Controller Ref 40199

Division: Asset Operations & Capital Delivery

Location: Bourne End - SL8 5NT

Contract type: Permanent

Full/Part-time: Full-time

Hours: 38 hours per week plus the inclusion onto a standby rota for which you will receive additional payment

Salary: Offering a salary up to £30,000 per annum depending on skills and experience

Job grade: A

Closing date: 02/04/2025

We are currently seeking a Process Controller to join our Chilterns area operations team. This role presents an exciting opportunity to join a dedicated and sociable team of professionals committed to delivering the production of millions of litres of water for customers across Berkshire & Buckinghamshire.

• The working hours for this role are 07:30 – 15:36, Monday - Friday.
• Location: Bourne End WTW SN8 5NT; however, you will cover the whole Chilterns area and drive between several different sites, therefore a full UK driving licence is essential.
• This is a full-time permanent position.

What you will be doing as a Process Controller?

• Completion of scheduled planned work on plant and equipment in compliance with company standards and procedures to improve plant resilience.
• Responding to reactive work to maintain our operational output and the supply of clean water to our customers within the Chilterns area.
• Supporting internal and external stakeholders with large-scale planned work at our sites.
• As required, support the training of apprentices within the area.
• Promote a safe working environment through your actions and behaviours.
• Out-of-hours stand-by work on a rotational basis.
• The successful candidate will learn how to operate and optimise all processes and equipment in water treatment works to ensure water quality, compliance, safety and operational efficiency.

What should you bring to the role?

• Ability to demonstrate logical thinking, attention to detail, and workload management is a must.
• Due to the nature of the role, a FULL UK driving licence is essential.
• Health and safety knowledge.
• Ability to make decisions about our sites, sometimes under pressure.
• Ability to work with internal and external stakeholders, building strong relationships quickly.
• The ability to work autonomously and as part of a team.
• Competent with IT systems.
• Strong interpersonal skills, and ability to build reports.
• License to Operate Water Production or equivalent qualification preferred, however not essential.
• Physically fit as you may have to work in confined spaces on successful completion of the appropriate training.

What’s in it for you?

• Offering a salary up to £30,000 per annum depending on skills and experience.
• Company van and a fuel card (company use only), PPE and tools are provided.
• Training around all aspects of production and operation of our sites will be provided.
• GymPass is a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide.
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
• WeCare, a variety of health and well-being services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an enriching experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.