Process Automation Lead

Peoples Partnership; Crawley; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Join a forward-thinking not-for-profit organization as a Process Automation Lead. In this pivotal role, you will spearhead process automation initiatives, enhancing operational efficiency and ensuring compliance. You'll collaborate with stakeholders to identify opportunities for automation, design innovative solutions, and lead your team towards successful implementation. This role offers a flexible hybrid working environment, generous benefits, and the chance to make a meaningful impact in a supportive and diverse workplace. If you're passionate about driving change and improving processes, this opportunity is perfect for you.

Benefits

Generous pension contributions

25 days annual leave

Onsite parking

Employee healthcare

Learning & development opportunities

Travel season ticket loans

Subsidised restaurant

Onsite gym

Volunteering days

Social clubs and events

Qualifications

• Experience in leading process automation initiatives.
• Proven ability to implement transformation opportunities.

Responsibilities

• Lead and deliver process automation opportunities across operations.
• Design and develop innovative automated solutions for efficiency.

Skills

Leadership

Change Management

Process Automation

Transformation Implementation

Financial Operations Knowledge

Job description

At the heart of our not-for-profit organisation is a commitment and motivation to make the future-saving experience simple for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We are a diverse employer with a flexible, hybrid working approach, ensuring everyone has the opportunity to come to work and be the best version of themselves.

What you'll be doing:

As a Process Automation Lead, you will lead, identify, manage, and deliver process automation opportunities across the operation. This role provides leadership, coaching, analysis, and strategic insight for process automation, including the design, development, prioritisation, and testing of Robotic Process Automation solutions. You will design and deliver innovative automated solutions to expand process capabilities, improve accuracy, and create efficiencies across the business. Working closely with stakeholders, you will ensure processes and opportunities are correctly identified, prioritised, and made more efficient with minimal manual touchpoints, all while ensuring compliance with business and regulatory requirements.

Minimum Requirements:

1. Leadership and change management experience
2. Proven experience in identifying, designing, building, and implementing transformation opportunities
3. Defining, owning, and presenting team roadmaps and priorities
4. Experience and knowledge of working with business operation processes within a financial environment
5. Proven experience in providing and signing off business requirements

What we’re looking for:

• Leadership and change management experience
• Proven experience in identifying, designing, building, and implementing transformation opportunities
• Defining, owning, and presenting team roadmaps and priorities
• Experience and knowledge of working with business operation processes within a financial environment
• Proven experience in providing and signing off business requirements

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• 25 days starting annual leave allowance (rising with service) plus your birthday off
• Onsite parking in Crawley offices
• Income protection, critical illness cover, and death in service insurance
• Work from abroad policy for all levels
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities, paid professional qualifications, and study support
• Travel season ticket loans
• Subsidised restaurant in our Crawley office
• Volunteering days and charity payroll giving
• Onsite gym
• Social clubs and events

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people and applicants equally and enabling them to perform at their best. We are a disability-confident employer; please let us know if you need any reasonable adjustments during our recruitment process to help you demonstrate your best "you".