Problem Management Lead — Hybrid

Project Freelance; Corsham; Hybrid; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Pension

Private healthcare

Share scheme

CGI Partner status

Job summary

CGI is looking for a Problem Management Coordinator to help improve service performance, reduce recurring incidents and deliver lasting operational improvements for our clients. You will own problem investigations and work with specialist teams to implement effective solutions.

This hybrid role requires UK Security Clearance eligibility, with travel to client sites in Chippenham and Corsham. The position offers a competitive salary, pension, private healthcare and a share scheme that makes you a

Responsibilities

• Take ownership of problem investigations and drive root-cause analysis.
• Collaborate with technical teams to deliver effective remediation.
• Improve service performance and reduce recurring incidents.

Job description

CGI is looking for a Problem Management Coordinator to help improve service performance, reduce recurring incidents and deliver lasting operational improvements for our clients. You will own problem investigations and work with specialist teams to implement effective solutions.

This hybrid role requires UK Security Clearance eligibility, with travel to client sites in Chippenham and Corsham. The position offers a competitive salary, pension, private healthcare and a share scheme that makes you a