Probation Navigator: Help Others Build Lasting Change

TipTopJob; Norwich; On-site; GBP 22,000 - 30,000; Full time

Job summary

Forward Trust, Norwich, is seeking a Supporting People on Probation Navigator to join the permanent, full-time team in Norfolk. The role focuses on helping service users move forward and build a better life through structured support and interventions.

You will work with probation professionals to design and deliver personalised action plans, maintain records, and ensure safe, professional delivery aligned with sentence conditions.

Qualifications

• Experience in probation, prisons, policing, courts, psychology, counselling, education, social services, health, social prescribing or foster care would be beneficial.
• A full UK driving licence is desirable, as travel between venues is essential.
• Excellent communication and interpersonal skills.
• Motivated, reliable and able to take responsibility for your work.

Responsibilities

• Supporting adults on probation to make positive and lasting changes in their lives.
• Building trusting and supportive relationships with service users.
• Helping service users understand their lifestyle, relationships, emotional wellbeing and factors contributing to offending.
• Agreeing action plans and interventions with service users and probation practitioners.
• Delivering 1:1 support sessions and interventions.
• Facilitating group interventions and activities.
• Supporting people before and after release from prison.
• Working alongside probation practitioners and other professionals.

Job description

Forward Trust, Norwich, is seeking a Supporting People on Probation Navigator to join the permanent, full-time team in Norfolk. The role focuses on helping service users move forward and build a better life through structured support and interventions.

You will work with probation professionals to design and deliver personalised action plans, maintain records, and ensure safe, professional delivery aligned with sentence conditions.