Probation Case Manager (Remote/Hybrid) - Diverse Caseloads

Service Care; Glasgow; Remote; GBP 26,000 - 36,000; Full time

Job summary

West Sussex Probation Service is recruiting Probation Service Officers to provide custody, release and licence management support. The roles offer remote or office-based working arrangements and require experience as a PSO with solid probation process knowledge.

Responsibilities include custody case management, resettlement planning, suspended sentence and recall case handling, plus licence expiry guidance. Strong communication and team collaboration are essential.

Qualifications

• Strong communication, organisational and case management skills.

Responsibilities

• Custody case management: manage caseloads and pre-release planning.
• Resettlement planning: coordinate for individuals re-entering the community.
• Suspended sentence and recall case management support.
• Licence expiry guidance and end-date signposting.
• Multi-agency meetings attendance and PSO team support.

Skills

Communication

Organization

Case management

Job description

West Sussex Probation Service is recruiting Probation Service Officers to provide custody, release and licence management support. The roles offer remote or office-based working arrangements and require experience as a PSO with solid probation process knowledge.

Responsibilities include custody case management, resettlement planning, suspended sentence and recall case handling, plus licence expiry guidance. Strong communication and team collaboration are essential.