Probation Service officer

Service Care Solutions; Glasgow; Remote; GBP 26,000 - 36,000; Full time

Job summary

West Sussex Probation Service is recruiting Probation Service Officers to provide custody, release and licence management support. The roles offer remote or office-based working arrangements and require experience as a PSO with solid probation process knowledge.

Responsibilities include custody case management, resettlement planning, suspended sentence and recall case handling, plus licence expiry guidance. Strong communication and team collaboration are essential.

Qualifications

• Strong communication, organisational and case management skills.

Responsibilities

• Custody case management: manage caseloads and pre-release planning.
• Resettlement planning: coordinate for individuals re-entering the community.
• Suspended sentence and recall case management support.
• Licence expiry guidance and end-date signposting.
• Multi-agency meetings attendance and PSO team support.

Skills

Communication

Organization

Case management

Job description

Probation Service Officers (PSOs) West Sussex Probation Service Remote or Office-Based Opportunities Available! Are you an experienced Probation Service Officer looking for your next opportunity? We are currently recruiting Probation Service Officers to support West Sussex Probation Service , offering flexible working arrangements with the option to work remotely or from the office. This is an excellent opportunity to utilise your probation experience and play a vital role in supporting individuals through custody, release and licence management.

What will the role involve?

Depending on the needs of the team, responsibilities may include:

• Custody Case Management: Managing custody caseloads and completing all pre-release preparations, including OASys assessments, resettlement referrals and licence conditions.
• Resettlement Planning: Attending resettlement panels and coordinating preparations for individuals transitioning back into the community.
• Suspended Sentence Management: Managing suspended cases, including reactive case management and monitoring.
• Recall Case Management: Managing recalled cases, completing Part A through to Part B/C reports where required, and attending parole hearings.
• Licence Expiry Support: Providing end-of-licence guidance, signposting and support to individuals approaching their licence end date.
• Multi-Agency Working: Attending IOM MACC and MARAC meetings, representing the wider PSO team where required.
• Additional PSO Duties: Supporting the wider team with other probation-related responsibilities as required.

What we’re looking for:

• Previous experience working as a Probation Service Officer (PSO).
• Knowledge and understanding of probation processes and procedures.
• Experience of OASys, custody case management and pre-release planning would be advantageous.
• Strong communication, organisational and case management skills.
• The ability to work independently and as part of a wider team.

Why apply?

• £22.89 per hour
• Remote or office-based working available.
• Opportunity to work with West Sussex Probation Service.
• Varied and interesting caseload.
• An opportunity to make a real difference.