Proactive Sales Executive

JR United Kingdom; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury interior furnishings is seeking a driven Proactive Sales Executive to enhance its trade customer base. This role focuses on maximizing customer engagement through innovative sales strategies, delivering exceptional service and analyzing sales performance to achieve targets.

Qualifications

• Proven sales experience, ideally in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Self-motivated and results-oriented with excellent communication skills.

Responsibilities

• Develop and implement tailored sales strategies.
• Contact customers to review performance.
• Provide world-class customer service to maximize sales opportunities.

Skills

Sales experience

Business acumen

Communication skills

Customer relationship management

Tools

CRM systems

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

1. Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace to engage trade customers who may not have regular visits from our road sales team.
2. Contact customers to review performance, understand current projects, and promote existing and new collections.
3. Understand customer needs to maximize sales opportunities.
4. Secure future business through appropriate service and support.
5. Develop and deliver an effective customer contact strategy utilizing all contact tools.
6. Provide world-class customer service to maximize sales opportunities.
7. Input customer feedback into CRM and work closely with the Customer Service Team to ensure order accuracy.
8. Follow up on calls and emails, analyze performance, and provide data insights.
9. Submit regular reports and monitor sales performance with management.
10. Complete all administrative tasks associated with the role.
11. Achieve personal sales targets and employ effective sales techniques such as upselling and cross-selling.

Measures of Success:

• Achievement of sales budget and year-on-year growth.
• Adherence to expenditure budgets.
• Number of calls and emails per day.
• Sales success according to budgeted plans.

Connecting with Others:

• Collaborate with sales colleagues, customer service, finance, and senior management to ensure performance and relationship management.

Skills & Experience:

• Proven sales experience, ideally in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product knowledge and building long-term relationships.
• Self-motivated, results-oriented, with excellent communication skills.
• Experience with CRM systems, including WG360.

About Us:

Sanderson Design Group is an international luxury interior furnishings company, renowned for designing, manufacturing, and marketing wallpapers and fabrics, along with other interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Since 2020, we have unified our portfolio under the Sanderson Design Group name, celebrating over 160 years of design heritage. Our purpose is "To bring the Beautiful into People’s Homes and Lives".