Proactive Sales Executive

JR United Kingdom; Woking; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in luxury interior furnishings is seeking a Proactive Sales Executive to grow its trade customer base. The successful candidate will identify data-driven opportunities, implement effective contact strategies, and deliver exceptional service. This role requires strong sales experience and a results-oriented approach to achieve sales targets.

Qualifications

• Experience in call centres or mail order catalogues.
• Strong product knowledge and relationship building.
• Self-driven and results-oriented.

Responsibilities

• Develop tailored sales strategies for smaller turnover customers.
• Provide world-class customer service to maximise sales opportunities.
• Record customer feedback and actions in CRM.

Skills

Proven sales experience

Strong business sense

Excellent verbal skills

Positive attitude

Tools

CRM

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

• Develop and implement tailored sales strategies to address the needs of smaller turnover customers, focusing on maximising the placement of pattern books in the marketplace.
• Contact customers to review performance, understand current projects, and promote collections.
• Understand customer needs to approach and maximise sales opportunities.
• Secure future business through excellent service and support.
• Develop and deliver a customer contact strategy using all contact tools.
• Provide world-class customer service to maximise sales opportunities.
• Record customer feedback and actions in CRM.
• Collaborate with the Customer Service Team to ensure order accuracy.
• Follow up on calls and emails.
• Analyse performance data to inform sales calls.
• Submit regular reports and monitor sales performance with management.
• Complete all necessary administration.
• Meet personal sales targets as part of the team.
• Employ effective sales techniques, including upselling and cross-selling, to build strong business relationships.

Measures of Success:

• Achieving sales budgets and year-on-year growth.
• Staying within expenditure budgets.
• Maintaining call and email activity levels.
• Selling according to budgeted plans.

Connecting with others:

• Work with sales colleagues, customers, customer service, finance, and senior management to ensure performance and growth.

Skills & Experience:

• Proven sales experience, especially in call centres or mail order catalogues.
• Strong business sense and industry knowledge.
• Product knowledge and experience in building long-term relationships.
• Self-driven, results-oriented, positive attitude.
• Experience with CRM and WG360.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company, designing and manufacturing wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Founded in 1860, we have a rich history of design excellence and royal warrants, and our purpose is "To bring the Beautiful into People’s Homes and Lives".