Proactive Sales Executive

JR United Kingdom; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury interior furnishings is seeking a highly motivated Proactive Sales Executive to enhance its trade customer base. The ideal candidate will implement sales strategies, provide exceptional customer service, and utilize insights to drive sales growth. This role demands a results-driven individual with proven sales experience and strong communication skills, ready to contribute to the company's success.

Qualifications

• Proven sales experience in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product demonstrations.

Responsibilities

• Develop and implement tailored sales strategies for smaller customers.
• Understand customer needs to maximize sales opportunities.
• Record customer feedback and actions in CRM.

Skills

Sales experience

Business acumen

Customer relationship management

Self-motivated

Excellent communication

Tools

CRM

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will deliver exceptional service, identify opportunities through data insights, and implement contact strategies to strengthen relationships and achieve sales targets.

Responsibilities

• Develop and implement tailored sales strategies for smaller customers, focusing on maximizing pattern book placements in the marketplace to engage trade customers who may not have regular visits from our sales team.
• Contact customers to review performance, understand current projects, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through excellent service and support.
• Create and execute a customer contact strategy using all contact tools.
• Provide world-class customer service to maximize sales.
• Record customer feedback and actions in CRM.
• Collaborate with the Customer Service Team to ensure accurate order and sample processing.
• Follow up on calls and emails.
• Analyze performance data to inform calls and strategies.
• Submit regular, accurate reports and monitor sales performance with management.
• Complete all administrative tasks related to the role.
• Meet personal sales targets as part of the team.
• Use effective sales techniques to promote, upsell, and cross-sell products, building strong business relationships.

Measures of Success

• Achieving sales budgets and year-on-year growth.
• Staying within expenditure budgets.
• Number of calls and emails daily.
• Sales success relative to budgeted plans.

Connecting with Others

• Sales Colleagues – Collaborate for optimal performance.
• Customers – Manage relationships and develop business.
• Customer Service – Review service levels and performance feedback.
• Finance – Analyze customer performance.
• Senior Management – Share and drive performance.

Skills & Experience

• Proven sales experience, especially in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product demonstrations and knowledge.
• Ability to build long-term relationships.
• Self-motivated, results-oriented, positive attitude.
• Experience with CRM and WG360.
• Excellent verbal, written, and presentation skills.

About Us

Sanderson Design Group is an international luxury interior furnishings company, designing and marketing wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Co., and Standfast & Barracks.

Founded in 1860, our purpose is "To bring the Beautiful into People’s Homes and Lives." We honor our rich history and look to a bright future as custodians of over 160 years of design excellence. We are proud to be part of a legacy of British interior design excellence.