Proactive Performance Analyst

Southern Water; Durrington; On-site; GBP 32,000 - 39,000; Full time

Job summary

Southern Water in Durrington, Sussex, is seeking a Proactive Performance Analyst to drive data-backed assessments of asset performance and preventative actions. You will work within our Proactive Control Centre to support reductions in pollution and improvements in operational efficiency.

The role focuses on data analysis, diagnosis of performance issues, and end-to-end tracking of remedial actions. A commitment to environmental objectives and strong communication are essential.

Qualifications

• Willing to gain working knowledge of company systems.
• Strong analytical ability with wastewater asset knowledge.
• Excellent communication and numerical skills.
• Ability to work under tight deadlines.
• Experience or education in water industry desirable.

Responsibilities

• Analyse data trends and diagnose asset performance issues.
• Schedule remedial work and recommend preventative actions.
• Track jobs end-to-end and validate decisions.
• Help reduce pollution and increase productivity.

Skills

Analytical skills

Data analysis

Communication skills

Problem solving

Wastewater assets

Process improvement

Database skills

Excel skills

Attention to detail

Education

Relevant degree in engineering or science

Tools

Database software

Spreadsheet software

Job description

Closing Date

2026-09-13

Job Title: Proactive Performance Analyst

Location: Durrington, Sussex

Contract Type: Full time, permanent

Hours: 38

Salary: Up to £35,118.27 based on skills and experience

About the role:

As part of the evolution of our strategic projects, you could join our Proactive Control Centre which will focus on asset performance, primarily using diagnostics to help us choose the best course of action and future preventative actions. By joining this team, you could support the formulation of our ongoing environmental commitments to avoid ongoing pollutions.

What you will be responsible for:

In your role as a Proactive Performance Analyst, you will analyse data trends and information from a variety of sources, to diagnose asset performance issues, schedule remedial work and recommend actions to prevent future events and modifications to increase effectiveness and efficiency of the business.

You will take action to ensure this timely intervention takes place in order to maintain the functionality of the Company’s assets, deliver reductions in pollution, environmental incidents, and facilitate an increase in operational productivity.

Your day-to-day will consists of deep dives into the data, investigating the trends and what they mean in relation to the site in question. If needed, a job is raised for field teams to resolve the issue. This is an end-to-end process so you will track the jobs and gain insight to validate our choices and actions. We will encourage you to question the normal and you will use different interventions where needed.

Your role will be crucial to our business objective to meet zero pollutions by 2040 and being passionate about the environment is key to help us on this journey. If you have a desire to make a positive impact on the environment, then this role could be for you.

About you

• Willing to gain a working knowledge of Company systems.
• Gather the necessary knowledge to facilitate systems integration.
• Be Innovative, with a ‘can do’ approach. Technically minded with good to extensive knowledge of wastewater treatment assets (Desirable).
• To identify poor performing wastewater assets and take preventative or corrective action.
• To contribute to improved serviceability and CMEX scores.
• To support other areas of the business with analytical abilities and system and site knowledge.
• Excellent communication skills.
• Resolve system problems at own discretion.
• Are levant Degree (demonstrating high analytical ability) or relevant Experience in the Water Industry (Desirable).
• Excellent analytical and numerical skills.
• Database and Spreadsheet expertise.
• Advanced data handling and reporting skills.
• Strong process focus.
• Strong Wastewater asset function and process knowledge (Desirable).
• Reliable and consistent high-quality output.
• Prioritising and able to work within tight deadlines.
• Excellent verbal and written communication skills.
• Logical, methodical, and able to think around problems.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

“At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.”

Our Commitment to Diversity:

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information:

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment.

Some positions may also require higher levels of security vetting, which may involve providing additional documentation.