Pro Customer Service & Sales Specialist

Home Depot; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer is looking for a Customer Service/Sales team member in Oxford. This role involves delivering exceptional service to professional customers, focusing on driving sales through product knowledge and maintaining relationships. Responsibilities include order fulfillment, managing deliveries, and helping customers with their projects. Strong sales skills and ability to work collaboratively are essential. Bilingual skills may be preferred based on customer needs. A fulfilling role for those passionate about customer service.

Qualifications

• Experience in customer service with professional clients.
• Ability to meet monthly sales goals and metrics.
• Strong relationship-building skills.

Responsibilities

• Deliver exceptional experience for Pro customers.
• Support every stage of the Pro customer journey.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales skills

Bilingual communication

Job description

A leading home improvement retailer is looking for a Customer Service/Sales team member in Oxford. This role involves delivering exceptional service to professional customers, focusing on driving sales through product knowledge and maintaining relationships. Responsibilities include order fulfillment, managing deliveries, and helping customers with their projects. Strong sales skills and ability to work collaboratively are essential. Bilingual skills may be preferred based on customer needs. A fulfilling role for those passionate about customer service.