Private Sector Housing & Licensing Administrator (Part-Time, 15 Hours per Week)

Runnymede; Addlestone; Hybride; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Flexible working

Flexi-leave

29 days annual leave

Pension scheme

Free parking

Training & development

Cycle to work

Season ticket loan

Health insurance

EAP

Résumé du poste

Runnymede Borough Council is seeking a highly organised Private Sector Housing & Licensing Administrator to support administration across environmental health and licensing services.

You will help process HMO licensing, manage enquiries from landlords and residents, and maintain records in the Civica system while coordinating inspections and licensing renewals.

Qualifications

• Experience of administrative and clerical work.
• Experience dealing with customers face-to-face, by telephone and via email.
• Excellent data entry, keyboard and IT skills.
• The ability to communicate clearly and professionally, both verbally and in writing.
• Strong organisational skills and the ability to prioritise competing demands.
• A high level of accuracy and attention to detail.
• The ability to work independently and use initiative while also contributing positively to a team environment.
• A customer-focused approach and a commitment to delivering excellent service.

Responsabilités

• Process licence applications and manage enquiries from landlords, businesses and residents.
• Coordinate inspections and administer public health records.
• Support environmental health investigations.
• Maintain accurate records on the Civica system.
• Monitor licensing renewals and produce routine reports.
• Manage shared inboxes and ensure information is processed securely.

Connaissances

Administrative experience

Customer service

Data entry

IT skills

Organisational skills

Communication skills

Outils

Civica system

Description du poste

About The Role

This is an exciting opportunity to join Runnymede Borough Council's Private Sector Housing and Licensing Team, providing vital administrative assistance across a range of environmental health and licensing services.

As the Private Sector Housing & Licensing Administrator, you will play a key role in aiding the administration of the Council's Houses in Multiple Occupation (HMO) licensing scheme, alongside a variety of specialist licensing and registration functions including animal activities licensing, skin piercing registration and mobile home licensing.

This is a varied and rewarding role that sits at the heart of several important frontline services. One day you could be processing licence applications and managing enquiries from landlords, businesses and residents. The next, you could be coordinating inspections, administering public health records or supporting environmental health investigations

You will also be responsible for maintaining accurate records on the Council's Civica system, monitoring licensing renewals, producing reports, managing shared inboxes and ensuring information is processed accurately and securely.

• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years’ service/Dental after 3 years' service
• Employee Assistance Programme (EAP)

About You

We are looking for a highly organised and customer-focused administrator who enjoys working in a busy environment and managing a varied workload.

You may already have experience in local government, housing, environmental health, licensing or a busy administrative role. Most importantly, you will have excellent organisational skills, strong attention to detail and the ability to provide a professional service to both internal and external customers.

We are looking for someone who can demonstrate:

• Experience of administrative and clerical work.
• Experience dealing with customers face-to-face, by telephone and via email.
• Excellent data entry, keyboard and IT skills.
• The ability to communicate clearly and professionally, both verbally and in writing.
• Strong organisational skills and the ability to prioritise competing demands.
• A high level of accuracy and attention to detail.
• The ability to work independently and use initiative while also contributing positively to a team environment.
• A customer-focused approach and a commitment to delivering excellent service.

If you are an organised administrator with excellent customer service skills and are looking for a varied role within local government, we would love to hear from you.

Interview Date: Tuesday 17th November 2026

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.