Environmental Health Technician

Runnymede Borough Council; Staines-upon-Thames; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working 3 days in the office, 2

Flexible working and Flexi-leave

29 Days annual leave

Excellent Pension Scheme

Free Parking

Training and development opportunities

Payment of one professional membership

Cycle to work + discounts

Season ticket loan

Health insurance plan after 1 years'服務

Employee Assistance Programme (EAP)

Mileage allowance

Job summary

Runnymede Borough Council is seeking an Environmental Health Technician to join its Environmental Health team and help protect and improve the environment and quality of life for residents.

You will investigate a range of issues, including noise complaints, environmental crime and public health matters, while supporting data reporting and the Civica case management system to enable informed decisions and service improvements.

Qualifications

• Ability to manage a varied workload and balance priorities.
• Experience investigating complaints, enquiries or service requests and determining appropriate action.
• Strong communication skills and the ability to work effectively with residents, businesses and partner organisations.
• The ability to gather, analyse and present information clearly and accurately.
• Good administrative and IT skills, including the use of databases, case management systems and report writing.
• A practical, organised and solutions-focused approach to problem solving.
• The ability to work independently and as part of a team.

Responsibilities

• Investigate noise complaints, environmental crime or public health issues.
• Make arrangements for a Public Health Funeral or work with partner agencies to resolve community concerns.
• Maintain and develop the team's case management systems and data.
• Produce reports and performance information to support decision‑making and service improvement.

Skills

Workload management

Investigations

Communication

Data analysis

IT skills

Problem solving

Teamwork

Tools

Civica database

Case management systems

Job description

Environmental Health Technician

About The Role

This is an exciting opportunity to join Runnymede Borough Council's Environmental Health teamand help protect and improve the environment and quality of life of our residents.

Environmental Health is one of the most varied careers in local government, and this role sits at the heart of it. One day you could be investigating noise complaints, environmental crime or public health issues. The next, you might be making arrangements for a Public Health Funeral or working with partner agencies to resolve community concerns.

You'll work on issues that matter to local people, helping to resolve neighbour disputes, improve living conditions, tackle waste offences, and ensure legislation is applied fairly and proportionately. Every case is different, requiring sound judgement, good communication skills and a practical approach to problem solving.

Alongside frontline regulatory work, you will play an important role in maintaining and developing the team's case management systems and data. Acting as a key user for our Civica database, you will help ensure information is accurate, accessible and used effectively, producing reports and performance information that support decision‑making, service improvement and statutory reporting.

Benefits

• Hybrid working 3 days in the office, 2 days working from home
• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years' service/Dental after 3 years' service
• Employee Assistance Programme (EAP)
• Mileage allowance

About You

You may already be working in environmental health, anti-social behaviour or a public facing regulatory role.Whatever your background, if you enjoy solving problems, engaging with people and taking ownership of cases, this could be an excellent opportunity to develop your career in Environmental Health.

We are looking for someone who can demonstrate:

• The ability to manage a varied workload and balance competing priorities.
• Experience of investigating complaints, enquiries or service requests and determining appropriate action.
• Strong communication skills and the ability to work effectively with residents, businesses and partner organisations.
• The ability to gather, analyse and present information clearly and accurately.
• Good administrative and IT skills, including the use of databases, case management systems and report writing.
• A practical, organised and solutions-focused approach to problem solving.
• The ability to work independently and as part of a team.

Interview Date: Tuesday 10th November 2026

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident-focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

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Use of AI in your application

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.