Housing Systems & Revenue Assistant

Runnymede; Addlestone; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Hybrid working 3 days in office / 2 at

Free Parking

Excellent Pension Scheme

Health insurance plan after 1 year / +

Cycle to work

Season ticket loan

Flexible working and flexi-leave

29 days annual leave plus bank hols

Professional membership paid

Job summary

Runnymede Borough Council is seeking a Housing Systems & Revenue Assistant to support Housing IT systems and assist income generation and collection within the Housing Service. You will join a small team, providing system administration, data accuracy, and support for Direct Debits while helping improve processes and reporting.

The role offers hybrid working (3 days in office, 2 days from home) and a range of employee benefits including an excellent pension scheme and parking.

Qualifications

• Experience of using IT systems for both income & expenditure processes.
• Excellent organisational and time-management skills, with the ability to manage workloads independently in a fast-paced operational environment.
• Good communication and interpersonal skills.
• Experience of maintaining financial records.
• Ability to prioritise a workload.

Responsibilities

• Provides systems administration and user support for Housing IT systems.
• To monitor and carry out an analysis to rectify coding errors when they occur.
• Maintain accurate and up-to-date data within Housing IT systems.
• Administration of Direct Debits on all housing revenue accounts.
• Ensure external contractor invoices are processed within target dates.
• Assist in the testing of any software upgrades and new functionality.
• Assist with the development and continuous improvement of Housing systems, processes, and reporting.

Job description

This is an exciting opportunity to join Runnymede BoroughCouncil as we continue our positive work in assisting users and improving ourintegrated Housing IT system.As a Housing Systems & Revenue Assistant, you will be part of asmall team responsible for administering Housing IT systems and assistingincome generation and collection within the Housing Service.

The key responsibilities of the Housing Systems & Revenue Assistant are:

• Providesystems administration and user support for Housing IT systems
• To monitor & carry out an analysis to rectify coding errors when they occur
• Maintainaccurate and up-to-date data within Housing IT systems
• Administration of Direct Debits on all housing revenue accounts
• Ensure external contractor invoices are processed within target dates
• Assist in the testing of any software upgrades and new functionality
• Assistwith the development and continuous improvement of Housing systems,processes, and reporting
• Hybridworking 3 days in the office, 2 days working from home
• Flexibleworking and Flexi-leave
• 29Days annual leave, plus bank holidays
• ExcellentPension Scheme
• FreeParking
• Paymentof one professional membership per annum
• Cycleto work + further related discounts
• Seasonticket loan
• Healthinsurance plan after 1 years’ service/Dental after 3 years' service

About You

We are looking for a capable and motivated individual to join our team who is confident in using and supporting IT systems, has strong problem-solving skills, and is committed to delivering an excellent Housing IT service.

The successful candidate will play a key role in supporting Housing colleagues to provide high-quality customer service to residents with a range of skills and experience including:

• Experienceofusing IT systems for both income & expenditure processes
• Excellentorganisational and time-management skills, with the ability to manage workloads independently in a fast-paced operational environment.
• Good communication and interpersonal skills
• Experienceof maintaining financial records
• Ability to prioritise a workload

Interview Date: 10th November 2026

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident-focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.