Housing Data Officer

Runnymede; Addlestone; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Flexi-leave

29 Days annual leave

Excellent Pension Scheme

Free Parking

Training and development opportunities

Professional membership reimbursement

Cycle to work + discounts

Season ticket loan

Health insurance plan after 1 year

Dental after 3 years

Employee Assistance Programme (EAP)

Job summary

Runnymede Borough Council is seeking a Housing Systems Data Officer to join the Housing Service, administering Housing IT systems and supporting income generation and collection. You will join a small team to maintain accurate data, run SQL-based reports, and contribute to system enhancements.

The role requires strong problem-solving and IT support skills, experience with Oracle databases, and the ability to deliver high-quality data analysis for managers.

Qualifications

• Experience of using and enhancing IT systems for housing services.
• Strong problem-solving skills and ability to deliver accurate data.
• Experience with SQL scripts and Oracle databases.

Responsibilities

• Provide systems administration and user support for Housing IT systems.
• Use SQL to support the creation of customer communications, management reports, and system enhancements.
• Maintain accurate and up-to-date data within Housing IT systems.
• Carry out regular data cleansing and validation to identify and resolve data discrepancies.
• Assist with the weekly updating and reconciliation of financial data.
• Support the testing of system upgrades and the configuration of new enhancements.
• Produce ad hoc reports and data analysis to support operational and strategic decision-making.
• Assist with the development and continuous improvement of Housing systems, processes, and reporting.

Skills

SQL scripting

Data analysis

Systems administration

Data cleansing

Stakeholder communication

Tools

Oracle databases

Job description

This is an exciting opportunity to join Runnymede Borough Council as we continue our positive work in assisting users and improving our integrated Housing IT system. As a Housing Systems Data Officer, you will be part of a small team responsible for administering Housing IT systems and supporting income generation and collection within the Housing Service.

The key responsibilities of the Housing Systems Data Officer are:

• Provide systems administration and user support for Housing IT systems.
• Use SQL to support the creation of customer communications, management reports, and system enhancements.
• Maintain accurate and up-to-date data within Housing IT systems.
• Carry out regular data cleansing and validation to identify and resolve data discrepancies.
• Assist with the weekly updating and reconciliation of financial data.
• Support the testing of system upgrades and the configuration of new enhancements.
• Produce ad hoc reports and data analysis to support operational and strategic decision-making.
• Assist with the development and continuous improvement of Housing systems, processes, and reporting.
• Hybrid working 3 days in the office, 2 days working from home
• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years' service/Dental after 3 years' service
• Employee Assistance Programme (EAP)

About You

We are looking for a capable and motivated individual to join our team who is confident in using and supporting IT systems, has strong problem-solving skills, and is committed to delivering an excellent Housing IT service.

The successful candidate will play a key role in supporting Housing colleagues to provide high-quality customer service to residents with a range of skills and experience including:

• Experience ofusing and enhancing the configuration of IT systems to improve functionality and service delivery.
• Excellentorganisational,analyticaland time-management skills, with the ability to manage workloads independently in a fast-paced operational environment.
• A strong understanding of the role and functions of a local authority housing service.
• Good communication and interpersonal skills
• Experience ofa public sector integrated Housing system
• Experience of maintaining financial records
• Experience ofwriting SQL scripts on Oracle databases

Interview Date: TBC

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident-focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.