Luxury Doorman & Guest Concierge for Private Club

The Pembroke Club; Greater London; Presencial; GBP 29.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Best-in-class salary

Family meal on shift

Pension scheme with employer contrib.

Descripción de la vacante

The Pembroke Club in Belgravia is seeking an exceptional Doorman to be the first point of contact for our members and guests. The role combines warm hospitality with an instinctive understanding of luxury service and seamless access control.

You will hold a valid SIA licence, represent the club with discretion, and ensure a safe, orderly entrance and busy public spaces. Flexibility to work evenings and weekends is required to support our events and operations.

Formación

• Proven front-of-house or doorman experience in luxury environments.
• Valid SIA Door Supervisor licence.
• Flexible with evenings, weekends and holidays; physically resilient.

Responsabilidades

• Welcome members and guests on arrival by name and assist with coats and bags; provide a warm, anticipatory service.
• Screen visitors to ensure only authorised guests gain access; follow licence conditions and club policies.
• Maintain communication with front-of-house and security teams; log sign-ins and incidents; escalate issues when needed.
• Assist with arrivals and departures, hail taxis, and ensure a calm, safe exit for intoxicated guests.
• Ensure exterior club ambience is well-presented; manage deliveries, parking and smoke areas in line with policy.

Conocimientos

Front-of-house experience

Luxury hospitality experience

Interpersonal skills

Descripción del empleo

The Pembroke Club in Belgravia is seeking an exceptional Doorman to be the first point of contact for our members and guests. The role combines warm hospitality with an instinctive understanding of luxury service and seamless access control.

You will hold a valid SIA licence, represent the club with discretion, and ensure a safe, orderly entrance and busy public spaces. Flexibility to work evenings and weekends is required to support our events and operations.