Private Healthcare Concierge

The Opportunity Hub UK; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

The Opportunity Hub UK is seeking a polished Private Healthcare Concierge for a Mayfair clinic. You will be the front-facing point of contact for patients, clinicians and partner clinics, coordinating GP bookings, referrals and imaging with discretion and excellent organisation.

You’ll need strong communication skills, a professional demeanour and experience in healthcare coordination or office admin. This full-time, on-site role runs Monday to Friday, 9:00am–6:00pm, with no weekend work and UK

Qualifications

• Experience in office admin, hospitality, healthcare coordination or a similar client-facing role.
• Excellent spoken and written communication, with a professional manner.
• Strong organization and the ability to handle several priorities calmly.
• Confidence with booking systems, shared calendars and email.
• A proactive, discreet, client-focused approach and a team mindset.

Responsibilities

• Act as the main point of contact for patients, consultants and partner clinics.
• Booking GP consultations, specialist referrals and outside appointments.
• Handling messages between patients and clinicians and ensuring follow-ups are completed on time.
• Managing diaries for doctors and senior staff accurately and discreetly.
• Arranging imaging, tests and procedures with hospitals and diagnostic centres.
• Handling admin, including inbox, documents and internal coordination.

Skills

Client-facing

Organised

Communication

Booking systems

Discretion

Job description

Full-time, Monday to Friday, 9:00am to 6:00pm

£30,000 to £35,000 | Fully on-site

A boutique private GP practice in Mayfair is looking for a polished, organised Private Healthcare Concierge to look after patients from first contact to follow-up.

About the practice

The practice offers personal, concierge-led medical care to an international clientele of individuals, families and corporate clients. It pairs traditional GP care with advanced diagnostics and a network of leading specialists. Its concierge team arranges everything from same-day imaging to tailored wellness programmes.

The role

This is a front-facing role based full-time at the Mayfair clinic. You'll be at the centre of daily operations, working closely with clinicians, specialists and partner clinics.

What you'll be doing

• Acting as the main point of contact for patients, consultants and partner clinics
• Booking GP consultations, specialist referrals and outside appointments
• Handling messages between patients and clinicians and making sure follow-ups happen on time
• Managing diaries for doctors and senior staff accurately and discreetly
• Arranging imaging, tests and procedures with hospitals and diagnostic centres
• Handling admin, including the inbox, documents and internal coordination

What you'll need

• Experience in office admin, hospitality, healthcare coordination or a similar client-facing role
• Excellent spoken and written communication, with a professional manner
• Strong organization and the ability to handle several priorities calmly
• Confidence with booking systems, shared calendars and email
• A proactive, discreet, client-focused approach and a team mindset

What's on offer

• A prestigious Mayfair clinic with a close-knit, supportive team
• Experience with high-net-worth and international clients
• Room to grow within an expanding private practice
• Monday to Friday, no weekend work

Right to work

You must already have the right to work in the UK. Visa sponsorship isn't available.