Private Education Concierge & Programme Designer

Enjoy Education

Knightsbridge

Hybrid

GBP 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

25 days leave

Hybrid working

Remote summer policy

Wellbeing platform

Enhanced family leave

Job summary

Enjoy Education is seeking an Education Consultant to join our Client Services team in Knightsbridge. This role blends educational consultancy, account management and programme delivery for private, UHNW and international families.

You will own a portfolio of families, guiding them from initial consultation through to programme design, tutor recruitment, delivery and renewal, while maintaining discreet, high-trust relationships and using HubSpot for pipeline management.

Qualifications

At least 3–5 years’ relevant experience in education consultancy, account management or client services.
Strong knowledge of the UK education system including GCSEs, A levels and admissions.
Experience managing client accounts with focus on retention and development.
Commercial awareness and ability to convert enquiries through high-quality service.
Ability to coordinate tutors, timetables and competing priorities.

Responsibilities

Lead consultations with prospective families and provide confident educational guidance.
Own and develop a portfolio of client accounts with proactive communication.
Advise on private tuition, homeschooling and broader education consultancy.
Design tailored programmes and define tutor briefs.
Work with Tutor Partnerships to source and recruit tutors and present strong matches to families.
Oversee tutor introductions, onboarding, timetabling, reporting and programme reviews.
Monitor client satisfaction, retention, renewals and opportunities for further support.
Maintain accurate client and pipeline records in HubSpot.