Private Dining Waiter

The Lanesborough; Greater London; On-site; GBP 20,000 - 30,000; Part time

Benefits offered by this job

Season ticket loan

Enhanced Pension Scheme

Life Insurance

Complimentary meals on duty

50% discount on F&B

Job summary

The Lanesborough in Greater London is hiring a Private Dining Waiter/Waitress. As part of the Private Dining Team, you will ensure exceptional service, communicate effectively, and promote food and wine offerings. Ideal candidates have luxury food and beverage experience, excellent English language skills, and immaculate grooming. The position offers various benefits including financial wellbeing options, health and wellness support, career growth opportunities, and social initiatives.

Qualifications

• Experience in a luxury establishment is essential.
• Excellent command of the English language, and a second language is preferred.
• This role requires manual handling.

Responsibilities

• Provide exceptional guest service experience.
• Communicate effectively and upsell food and wine.
• Work collaboratively with the team to create memorable guest experiences.

Skills

Food and Beverage Operation experience

Excellent communication skills

Knowledge of wine & food pairing

Immaculate grooming standards

Job description

We have an exceptional opportunity to join our Private Dining Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, The Lanesborough is located on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge. This grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto and houses 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room, and the magnificent Lanesborough Club & Spa.

As a Private Dining Waiter/Waitress you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands‑on approach to your role. You will have a real passion for food and wine, enabling you to upsell and be able to promote and confidently present all facilities offered in the hotel. You will be a team player, ensuring that your team creates a memorable experience for our guests.

Key Requirements

• Experience within a Food and Beverage Operation within a luxury establishment is essential
• Excellent command of the English language and a second language would be preferred
• Immaculate grooming standards.
• Preferably excellent knowledge of wine & food pairing.
• Please note this role requires an element of manual handling
• Please note this is a casual role

Benefits

• Financial Wellbeing
  • Season ticket loan
  • Enhanced Pension Scheme
  • Life Insurance
  • Complimentary dry cleaning
  • Safety shoes
  • Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
• Health & Wellness
  • Private Medical Insurance
  • Dental and Optical benefits
  • Complimentary meals on duty
  • Cycle to Work scheme
  • Flu vaccinations
  • Discounted chiropodist and massage treatments
  • Substantiality initiates
  • Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
  • EAP – Employee Assistant Programme
• Career Growth & Personal Development
  • Internal transfer and promotion opportunities
  • Cross-departmental exposure
  • Partnered with industry-leading training providers
  • Internal learning gateway
  • Free access to e-learning platform offering job-specific training and personal growth courses
  • Subsidised professional qualifications and certified training programmes
  • Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
• Recognition & Social Initiatives
  • Award programmes throughout the year with generous prizes
  • Long service awards
  • Preferential room rate at The Lanesborough for you and your family
  • 50% discount on F&B and Club & Spa treatments
  • Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
  • Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
  • Retirement parties
  • Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.